| HTTP method | Service layer method | Actions |
|---|---|---|
| POST /api/v1/user/signup | user.signup() | create new user |
| GET /api/v1/user/signin | user.signin() | user sigin |
| GET /api/v1/user/1/changeRole | user.updateUser() | update user by admin |
| HTTP method | Service layer method | Actions |
|---|---|---|
| GET /api/v1/tickets | tickets.list() | get all Tickets |
| GET /api/v1/tickets/ticketsClosedInPastMonth | tickets.ticketsClosedInPastMonth() | get all Tickets closed in one Month |
| PUT /api/v1/tickets /1/assign | tickets.update() | assign ticket to agent |
| POST /api/v1/users/1/tickets | tickets.create() | create new Ticket |
| GET /api/v1/users/1/tickets | tickets.listByUserId() | get all Tickets created by a user |
| GET /api/v1/users/1/tickets/assignedToTickets | tickets.listAssignedToTickets() | get all Tickets assigned to an agent |
| GET /api/v1/users/1/tickets/assignedToTickets/1 | tickets.listAssignedToTickets() | get one ticket assigned to an agent |
| PUT /api/v1/users/1/tickets/assignedToTickets/1 | tickets.markAsClosed() | close a ticket |
| GET /api/v1/tickets/1 | tickets.update() | get on ticket |
| PUT /api/v1/tickets/1 | tickets.update() | update ticket by id |
| HTTP method | Service layer method | Actions |
|---|---|---|
| POST /api/v1/users/1/tickets/1/comments | comment.create() | create new ticket comment |
| GET /api/v1/users/1/tickets/comments | comment.list() | get all ticket comments |
| GET /api/v1/users/1/tickets/comments/1 | comment.getOne() | get all ticket comments |