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Can't sign up to Jenkins Jira for reporting issue about a plugin. #4077

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noor-muradi opened this issue May 3, 2024 · 2 comments
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@noor-muradi
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Type(s) of account issue

I've been blocked by the anti-spam system

Summary

I am trying to submit an issue about a Jenkins plugin, but I cant sign up to Jira, as I got blocked by anti-spam system.

jenkins.io account username

noor_muradi

jenkins.io account email

[email protected]

Which URL are you trying to login at?

account.jenkins.io/signup

@noor-muradi noor-muradi added accounts triage Incoming issues that need review labels May 3, 2024
@dduportal dduportal self-assigned this May 3, 2024
@dduportal dduportal removed the triage Incoming issues that need review label May 3, 2024
@dduportal dduportal added this to the infra-team-sync-2024-05-07 milestone May 3, 2024
@dduportal
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Hi @noor-muradi , thanks for opening this issue.
As administrator, I've manually created your account: please check your email inbox for instructions.

Note for the infra team: this account creation request has been blocked by the anti-spam system due to the public IP used: https://github.com/jenkins-infra/account-app/blob/cec268a6e85520cdcce88c631480233e8e45829b/src/main/java/org/jenkinsci/account/Application.java#L1175

@dduportal
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Note: opened jenkins-infra/account-app#370 to ensure the Ip range is not a blocker anymore (and avoid a third case like this one or #4083)

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