API Credentials - Failed to Auth

[ElliotWilde]

Possibly user error but when connecting using API credentials (ID:KEY), I keep getting 'Couldn't Authenticate with the credentials provided'

[jfretheim]

I'll preface this with saying: the documentation for this new version is still in the works (see #40), so definitely easy to miss part of the setup! That said, here are a couple things to try so we can troubleshoot.

Does the API Role for your API Client have the right privileges? Depending on the tables selected, it may need:

• Read Mobile Devices
• Read Computers
• Read Smart Mobile Device Groups
• Read Static Mobile Device Groups
• Read Smart Computer Groups
• Read Static Computer Groups

If the above checks out, are you able to obtain an access token with that client ID and secret using another tool (for example, Postman or curl)? Here's an example for curl that should point you in the right direction:

curl --location "$JAMF_PRO_URL"/api/v1/oauth/token \
  --header "Content-Type: application/x-www-form-urlencoded" \
  --data-urlencode "grant_type=client_credentials" \
  --data-urlencode "client_id=$CLIENT_ID" \
  --data-urlencode "client_secret=$CLIENT_SECRET"

This article has a nice "recipe" script with some sample code for obtaining an access token, as well: Jamf Pro API Docs - Client Credentials.

[jfretheim]

Closing this issue for now--let us know if the troubleshooting steps were insufficient and we can reopen!