Text Fields and popups at registration not appearing

[master-vodawagner]

Describe the bug
When I configure the text and popups to appear at Registration "true" The window appears and "register this mac" button ok. However, the text and popup fields are not showing, only a clear white box.
I click register and it runs through stating that no entries have been made for computer name, department , building etc.
Attached screenshot of splash window
To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Logs
Please attach the following logs:

• /var/tmp/depnotify.log
• /var/tmp/depNotifyDebug.log
• /var/log/jamf.log

Script result: LSOpenURLsWithRole() failed for the application /Applications/Utilities/DEPNotify.app with error -54.
2019-03-26 19:18:12.607 defaults[18181:227070]
The domain/default pair of (/Users/test/Library/Preferences/menu.nomad.DEPNotifyUserInput.plist, Computer Name) does not exist
2019-03-26 19:18:22.635 defaults[18183:227161]
The domain/default pair of (/Users/test/Library/Preferences/menu.nomad.DEPNotifyUserInput.plist, Asset Tag) does not exist
2019-03-26 19:18:27.659 defaults[18186:227184]
The domain/default pair of (/Users/test/Library/Preferences/menu.nomad.DEPNotifyUserInput.plist, Building) does not exist
2019-03-26 19:18:37.686 defaults[18188:227240]
The domain/default pair of (/Users/test/Library/Preferences/menu.nomad.DEPNotifyUserInput.plist, Department) does not exist

Software Versions (please complete the following information):

• macOS Version 10.14.4
• Jamf Version 10.10
• DEP Notify Version 1.1.3
• Script Version 2.0.1 vanilla, no changes except to enable Registration

Additional context
Add any other context about the problem here.

[nixsky]

Hey there,

Just wondering if you were still having issues with this? I recently ran into this issue and was able to solve it. More than happy to assist if you still need it.

Thanks,

Nick

[master-vodawagner]

Yes please, I never would a solution From: nixsky <[email protected]> Reply-To: jamf/DEPNotify-Starter <[email protected]> Date: Wednesday, 22 May 2019 at 16:14 To: jamf/DEPNotify-Starter <[email protected]> Cc: master-vodawagner <[email protected]>, Author <[email protected]> Subject: Re: [jamf/DEPNotify-Starter] Text Fields and popups at registration not appearing (#21) Hey there, Just wondering if you were still having issues with this? I recently ran into this issue and was able to solve it. More than happy to assist if you still need it. Thanks, Nick — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#21?email_source=notifications&email_token=AJKHMPHHNSALZJFY24FXHXTPWVPMJA5CNFSM4HBRCLHKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODV7MHNI#issuecomment-494846901>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AJKHMPBB6B33JIWMJ7A2ZALPWVPMJANCNFSM4HBRCLHA>.

[nixsky]

Ah, first of all can you try downloading the latest version of DEPNotify please? I haven't looked through the patch notes but it looks like they changed something. I had to upgrade to 1.1.4 to get it to work.

If it still doesn't work after that, can you attach your script and I'll take a look at it.

[jp411]

I getting a similar error: Script result: LSOpenURLsWithRole() failed for the application /Applications/Utilities/DEPNotify.app with error -600.
I am running the DEPNotify Starter script and I keep getting the splash screen that says "Oh uh ........the process has failed" and the splash screen is stuck until I force quit DEPNotify v1.1.4.
Any luck with this?

[adhuston]

I'm seeing this as well. The only thing that I changed from the original script was the line enabling the user registration drop down.

REGISTRATION_ENABLED=true

When I run the script and go through the workflow I get a blank screen without any of the default fields. I'm also running DEPNotify version 1.1.4

[adhuston]

I think I figured out my problem. I've been running the script locally rather than from the JSS. Evidently you need to run the DEPNotifyreset.sh file in order to clear the values from the previous run. After doing this my issue was resolved.

[derekritchison]

Dudes. This helped me so much. Thank you.

[syoung-quizlet]

What do you mean by running it locally? You mean the script was saved locally vs running a policy from Jamf? @adhuston

[kylejericson]

I have this same issue and my script lives in Jamf pro.

[monodata]

@kylejericson Did you work out what the issue was as I'm experiencing the same thing myself

[kylejericson]

@monodata I think by adding the newest DEPNotify and updating the start script fixed my issues.

[samvalencia]

I am using v2.0.7 of the script and v1.1.6 of DEPNotify.app and this issue has come up for me when deploying in Jamf Pro. Is there a magic mix of the two versions that will allow this registration window to work properly?