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[Bug report]: PIN not working on new PC #8173

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2 tasks done
DougSooley opened this issue Mar 7, 2024 · 1 comment
Open
2 tasks done

[Bug report]: PIN not working on new PC #8173

DougSooley opened this issue Mar 7, 2024 · 1 comment
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bug report Something isn't working as intended

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@DougSooley
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Version

2.0.8

Description

I set up a new PC and moved my folders over, but Firefly will not take my PIN? I can open it on the old machine, but not on the new one. Any ideas?

Expected behaviour

Log in

Actual behaviour

Wrong PIN

Can the issue reliably be reproduced?

Yes

Steps to reproduce the issue

Open Firefly
Enter Pin
Bupkis

Operating System

Windows

Diagnostics

App Name: Firefly
Version 2.0.8
Language: en
Platform: win32
Platform Version: 10.0.22631
Platform Architecture: x64
CPU Count: 32
Total Memory: 97429.3 MB
Free Memory: 72079.7 MB

Developer Profile

No

Profile Type

Software (Stronghold)

Staking

None

Crash Status

None of the above

Error Messages

Incorrect PIN

Error Logs

Thu, 28 Oct 2021 19:38:41 GMT
StrongholdError: `failed to perform action: `Engine Error: Crypto Error: `error in algorithm XCHACHA20-POLY1305`, Unable to read snapshot. Please try another password.``

Tue, 12 Oct 2021 03:35:03 GMT
ClientError: {}

Thu, 07 Oct 2021 17:54:14 GMT
ClientError: {}

Wed, 06 Oct 2021 18:34:07 GMT
ClientError: {}

Wed, 06 Oct 2021 17:22:36 GMT
ClientError: {}

Mon, 27 Sep 2021 01:45:02 GMT
ClientError: {}

Thu, 23 Sep 2021 02:35:26 GMT
ClientError: {}

Mon, 20 Sep 2021 17:09:03 GMT
ClientError: {}

Fri, 17 Sep 2021 20:07:55 GMT
ClientError: {}

Thu, 16 Sep 2021 21:25:51 GMT
ClientError: {}

Wed, 15 Sep 2021 23:10:53 GMT
ClientError: {}

Tue, 07 Sep 2021 20:39:42 GMT
ClientError: {}

Duplicate declaration

  • I have searched the issues tracker this issue and there is none

Code of Conduct

  • I agree to follow this project's Code of Conduct
@DougSooley DougSooley added the bug report Something isn't working as intended label Mar 7, 2024
@begonaalvarezd
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Hi, one thing is the pin to enter firefly (numeric 6 digit pin) and another thing is the stronghold encryption password (this can be anything, its a password), it seems like you are trying to migrate your stronghold and for it you have to provide the stronghold password to be able to decrypt and migrate

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Labels
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