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Issue after updating from v4 to v5.15 #1
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Thank you for reporting this issue. Can you please provide the error logs by going to the top bar on your Mac while having the HOOBS application open, click on 'View' then 'Toggle developer tools'. This will open a developer console next to your application. Make sure 'Console' is selected from the 2 chevrons >> drop down. Then clear the logs and perform the action again and take a screenshot of those logs. |
If you go in your browser to http://hoobs.local do you still see the old UI or the new one? And if you see the old one are you still able to login and use the device normally with the old UI? |
You can try to reset the auth using the terminal at http://hoobs.local:9090 Run this to reset the auth: sudo hbs system reset auth You can also reset the whole system with just You will be able to restore your backup file after you login into the new UI. If you cannot get into the terminal you can just reflash your microSD card |
Yeah terminal is broken it seems doesn't load in terminal or the app, I will refresh the sd card this weekend The IP address is 192 |
I just updated my hoobs box from v4 to v5.15. The legacy app still works just fine, but the new hoobs client app will only find the hoobs in it's scan, when I select it by clicking on it shows "Loading device..." but then returns back to the origin screen
Please see attached screen video capture!
Untitled.mp4
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