No Password Prompt

[betty02]

Working great, took my smart group down from 67 to 7. Just having an issue with the final 7. I flushed all policies on one of the offending machines, watched it do it's thing. Checked in, popped up, pressed OK and then no password prompt?

So jumped on Casper Remote and tried to push the script and the error I get for all of them is as follows -

"Running script ReIssue FileVault Recovery Key...

Script exit code: 1
Script result: [ERROR]: Remote users are logged in.
Error running script: return code was 1.
Submitting log to https://jss.*****.com/
Finished."

Not really sure how to fix the error? Remote users are logged in? The normal user is logged in same as all the others? It shows the first popup fine just doesn't prompt password one? As said worked on the previous 60 all OK!

Any ideas?

Thanks

[mpanighetti]

The remote user was you running Casper Remote. I believe the script exits when there's a remote connection to prevent someone malicious from attempting to intercept credentials or recovery keys.

[betty02]

Hmmm think I get it. Even if I don't CR it. The same happens? What's the plan to get around this?

[homebysix]

@betty02 - Mario is correct, it's checking for remote users as a security precaution (see #4). However, you can simply disable that check if you prefer. That would mean removing lines 72-77.

I'd be curious to see the output of this command on one of the Macs on which you encountered this error:

/usr/bin/who | grep -Eo '[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}'