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Create a dedicated admin account for Homebridge Eufy Security Plugin

Aurélien edited this page Apr 1, 2022 · 5 revisions

Using the same account for Eufy App and Eufy Security Plugin can lead to some misbehaviour and

Please follow this guide to create a dedicated admin account for Homebridge Eufy Security Plugin :

Note: There are two kinds of share approaches in the new eufySecurity app version (v4.0 or above): Share Home & Share Device For some devices, you are able to share the device directly from the page of product settings. make sure there is no space when you enter the email address

  1. You will need to logout from the Eufy App and registered a new account with a new email address. Here is how to sign up for a eufySecurity account.

  2. Log back with the main account and invite the newly created account via the following step:

    • Share Home: Side Menu> Share Management > Share Home> Invite > his/her Email address.
    • Share Device: Side Menu> Share Management > Share Device> Invite>Admin/Guest > Associated device > his/her Email address.
  3. After you send the invitation, the account is ready to use (the plugin is configured to automatically accept invitation request).

Note:

  1. At eufy's current stage it's only possible to add up to five shared accounts. Only the main account with devices set up has the right to share devices.

  2. If the person you want to invite only receives the invitation email but no notification in his/her App, please email us and provide the following information: main account, shared account, and please make sure to turn off the 2FA for the shared account.

  3. If the invitation fails, please make sure the shared account is in the same login environment as your main account. You can find the main account's login environment and adjust the login environment of the shared account by tapping the three-lined button in the upper-left corner of the App' Device tab and going to Settings > Region.