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Issue with UniFi Protect on 4.0.21 | HAOS 2024.5.5 #118739
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Hey there @bdraco, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) unifiprotect documentation |
Confirming, since updating to 4.x of Unify Protect this integration has stopped working. Logs are identical to OPs. |
Any chance you have a custom image on a Unifi G4 Pro doorbell? I had the same issue and switching to nothing on the doorbell screen allowed the Protect integration to run again. The really strange thing is that I can then switch back to the custom image on the doorbell and the Protect integration continues to work fine unless HA is rebooted. |
I do, actually. Let me go wipe that out. |
WTH. That worked. |
Worked for me as well, I'm back to being up and running. I should've seen the error at the bottom of the log.
|
Just ran into this same issue, thanks for the heads up @iamrufus2018 |
holy hell...removed my custom image and it works again... |
This is a duplicate of #118492 ? |
duplicate of #117274 |
The problem
My RPi's SD card died, so I switched to using a Proxmox host.
Performed a restore from backup.
Now my UniFi Protect running a non-early release won't integrate.
Says 'Unknown Error Occurred' after typing in a password
I was able to resurrect the SD card, and the RPi running the same version of HAOS has no trouble connecting to UniFi Protect.
Only when integrating with the new system am I having an issue.
What version of Home Assistant Core has the issue?
core-2024.5.5
What was the last working version of Home Assistant Core?
Before restoring from backup
What type of installation are you running?
Home Assistant OS
Integration causing the issue
UniFi Protect
Link to integration documentation on our website
https://www.home-assistant.io/integrations/unifiprotect/
Diagnostics information
No response
Example YAML snippet
No response
Anything in the logs that might be useful for us?
Additional information
No response
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