diff --git a/homeassistant/components/netgear/config_flow.py b/homeassistant/components/netgear/config_flow.py
index da260a2559ed96..7b74880d011dbf 100644
--- a/homeassistant/components/netgear/config_flow.py
+++ b/homeassistant/components/netgear/config_flow.py
@@ -190,8 +190,6 @@ async def async_step_user(self, user_input=None):
             )
         except CannotLoginException:
             errors["base"] = "config"
-
-        if errors:
             return await self._show_setup_form(user_input, errors)
 
         config_data = {
@@ -204,6 +202,10 @@ async def async_step_user(self, user_input=None):
 
         # Check if already configured
         info = await self.hass.async_add_executor_job(api.get_info)
+        if info is None:
+            errors["base"] = "info"
+            return await self._show_setup_form(user_input, errors)
+
         await self.async_set_unique_id(info["SerialNumber"], raise_on_progress=False)
         self._abort_if_unique_id_configured(updates=config_data)
 
diff --git a/homeassistant/components/netgear/strings.json b/homeassistant/components/netgear/strings.json
index f2af3dd7804a99..a903535d5a8780 100644
--- a/homeassistant/components/netgear/strings.json
+++ b/homeassistant/components/netgear/strings.json
@@ -11,7 +11,8 @@
       }
     },
     "error": {
-      "config": "Connection or login error: please check your configuration"
+      "config": "Connection or login error: please check your configuration",
+      "info": "Failed to get info from router"
     },
     "abort": {
       "already_configured": "[%key:common::config_flow::abort::already_configured_device%]",
diff --git a/tests/components/netgear/test_config_flow.py b/tests/components/netgear/test_config_flow.py
index 248ad3a69ea7b8..37787024fb6d06 100644
--- a/tests/components/netgear/test_config_flow.py
+++ b/tests/components/netgear/test_config_flow.py
@@ -76,41 +76,6 @@ def mock_controller_service():
         yield service_mock
 
 
-@pytest.fixture(name="service_5555")
-def mock_controller_service_5555():
-    """Mock a successful service."""
-    with patch(
-        "homeassistant.components.netgear.async_setup_entry", return_value=True
-    ), patch("homeassistant.components.netgear.router.Netgear") as service_mock:
-        service_mock.return_value.get_info = Mock(return_value=ROUTER_INFOS)
-        service_mock.return_value.port = 5555
-        service_mock.return_value.ssl = True
-        yield service_mock
-
-
-@pytest.fixture(name="service_incomplete")
-def mock_controller_service_incomplete():
-    """Mock a successful service."""
-    router_infos = ROUTER_INFOS.copy()
-    router_infos.pop("DeviceName")
-    with patch(
-        "homeassistant.components.netgear.async_setup_entry", return_value=True
-    ), patch("homeassistant.components.netgear.router.Netgear") as service_mock:
-        service_mock.return_value.get_info = Mock(return_value=router_infos)
-        service_mock.return_value.port = 80
-        service_mock.return_value.ssl = False
-        yield service_mock
-
-
-@pytest.fixture(name="service_failed")
-def mock_controller_service_failed():
-    """Mock a failed service."""
-    with patch("homeassistant.components.netgear.router.Netgear") as service_mock:
-        service_mock.return_value.login_try_port = Mock(return_value=None)
-        service_mock.return_value.get_info = Mock(return_value=None)
-        yield service_mock
-
-
 async def test_user(hass: HomeAssistant, service) -> None:
     """Test user step."""
     result = await hass.config_entries.flow.async_init(
@@ -138,7 +103,7 @@ async def test_user(hass: HomeAssistant, service) -> None:
     assert result["data"][CONF_PASSWORD] == PASSWORD
 
 
-async def test_user_connect_error(hass: HomeAssistant, service_failed) -> None:
+async def test_user_connect_error(hass: HomeAssistant, service) -> None:
     """Test user step with connection failure."""
     result = await hass.config_entries.flow.async_init(
         DOMAIN, context={"source": SOURCE_USER}
@@ -146,7 +111,23 @@ async def test_user_connect_error(hass: HomeAssistant, service_failed) -> None:
     assert result["type"] == data_entry_flow.FlowResultType.FORM
     assert result["step_id"] == "user"
 
+    service.return_value.get_info = Mock(return_value=None)
+
     # Have to provide all config
+    result = await hass.config_entries.flow.async_configure(
+        result["flow_id"],
+        {
+            CONF_HOST: HOST,
+            CONF_USERNAME: USERNAME,
+            CONF_PASSWORD: PASSWORD,
+        },
+    )
+    assert result["type"] == data_entry_flow.FlowResultType.FORM
+    assert result["step_id"] == "user"
+    assert result["errors"] == {"base": "info"}
+
+    service.return_value.login_try_port = Mock(return_value=None)
+
     result = await hass.config_entries.flow.async_configure(
         result["flow_id"],
         {
@@ -160,7 +141,7 @@ async def test_user_connect_error(hass: HomeAssistant, service_failed) -> None:
     assert result["errors"] == {"base": "config"}
 
 
-async def test_user_incomplete_info(hass: HomeAssistant, service_incomplete) -> None:
+async def test_user_incomplete_info(hass: HomeAssistant, service) -> None:
     """Test user step with incomplete device info."""
     result = await hass.config_entries.flow.async_init(
         DOMAIN, context={"source": SOURCE_USER}
@@ -168,6 +149,10 @@ async def test_user_incomplete_info(hass: HomeAssistant, service_incomplete) ->
     assert result["type"] == data_entry_flow.FlowResultType.FORM
     assert result["step_id"] == "user"
 
+    router_infos = ROUTER_INFOS.copy()
+    router_infos.pop("DeviceName")
+    service.return_value.get_info = Mock(return_value=router_infos)
+
     # Have to provide all config
     result = await hass.config_entries.flow.async_configure(
         result["flow_id"],
@@ -313,7 +298,7 @@ async def test_ssdp(hass: HomeAssistant, service) -> None:
     assert result["data"][CONF_PASSWORD] == PASSWORD
 
 
-async def test_ssdp_port_5555(hass: HomeAssistant, service_5555) -> None:
+async def test_ssdp_port_5555(hass: HomeAssistant, service) -> None:
     """Test ssdp step with port 5555."""
     result = await hass.config_entries.flow.async_init(
         DOMAIN,
@@ -332,6 +317,9 @@ async def test_ssdp_port_5555(hass: HomeAssistant, service_5555) -> None:
     assert result["type"] == data_entry_flow.FlowResultType.FORM
     assert result["step_id"] == "user"
 
+    service.return_value.port = 5555
+    service.return_value.ssl = True
+
     result = await hass.config_entries.flow.async_configure(
         result["flow_id"], {CONF_PASSWORD: PASSWORD}
     )