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If you run into SDK issues, please go here for help and support:

You should open a GitHub issue only if it is a bug or a feature request.


Describe the problem

Expected behavior

Please describe what you think the program should be doing here.

Actual behavior

Please provide any useful debug logs/output here. This will help us diagnose problems that you might have. Full stack traces can be extremely helpful here.

Steps to reproduce the behavior

Please provide the exact command(s) to reproduce the error. If it's non-deterministic, try your best to describe your observations that might help us troubleshoot the error.

System information

  • OS Platform and Distribution (e.g., Linux Ubuntu 16.04):
  • Python SDK installed via PyPI or GitHub:
  • SDK version (use command below):
  • Python version:
  • Hardware (modem) model:

We will be adding an environment capture script soon for your convenience.

You can obtain the Python SDK version with: hologram version