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culture_people.md

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Culture & People

Basic Level

Happiness Failing Fast Transparancy Shared Responsibility Focus Self Organization
We measure & share team happiness each sprint We register failures, so we can use this as an opportunity to learn We proactively share information with the whole team We understand each other s concepts, concerns and problems (of different expertises) We focus on our team goal & product vision We plan our activities together with the PO
We no longer deploy in a sprint after 2 failed deployments (error budget) Our team is able to fully develop, maintain and support our products, applications and infrastructure (also in terms of skills & resources) Our team understands the boundaries in terms of resources, cooperation with other teams and departments, decision making policy and information flow
We have our own EOD shifts to respond when services are down out of business hours. We know the team KPIs

Intermediate Level

Happiness Failing Fast Transparancy Shared Responsibility Focus Self Organization
We measure & share team proudness every sprint We have a blameless post mortem for each major incident or failure We proactively share information with the whole department Everyone in our team is willing to share & learn We focus on the complete value chain goal (value creation incl. all departments etc.) We monitor our work process & performance
We publish blameless post mortem result and make it available to every department All tasks in our team can be done by more than one person. We provide reporting of our performance/progress
Individual's performance is evaluated on team KPIs and feedback from peers

Target Level

Happiness Failing Fast Transparancy Shared Responsibility Focus Self Organization
We are proud of our team, our department and our company We celebrate & share failures with the entire company We proactively share information with the whole company We are acting proactively to learn from each other, across teams We focus on LeaseWebs goal We check our performance and find ways to improve on it
Everyone in the team can do the basics tasks, no matter which specialism it concerns