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Add a Brief Slack best practices page
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title: "Gradle Community Slack" | ||
description: > | ||
There is a community Slack workspace we use for community support, | ||
real-time discussions and contributor collaboration. | ||
If you use Gradle, it is a good channel to join! | ||
--- | ||
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[![Gradle Community Slack badge](https://img.shields.io/badge/slack-Join%20the%20channel-brightgreen?style=flat&logo=slack)](https://gradle.org/slack-invite) | ||
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If you need help with Gradle Build Tool, its ecosystem or integrations, or with Gradle Build Scan, | ||
we have a `gradle-community` workspace on Slack. | ||
The same workspace is used for real-time technical discussions and contributions coordination. | ||
So, if you are interested in [contributing to Gradle](./README.md), join our Slack too! | ||
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The community Slack is intended to be a safe and welcoming environment, | ||
and hence the [Gradle Code of Conduct](https://gradle.org/conduct/) | ||
applies to **all** participants and conversations on this resource. | ||
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## Join us on Slack | ||
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To join the Slack, you can get a sign-up link [here](https://gradle.org/slack-invite). | ||
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## Key Chats | ||
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> COMING SOON: Key channels overview | ||
## Best Practices | ||
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### Slack or other channels? | ||
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We recommend using Slack as a channel for real-time communications that are relatively short term, | ||
and can be safely archived after 1-2 months. | ||
For other cases, other channels might be preferable: | ||
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1. If you want to report a confirmed and reproducible issue with Gradle Build Tool or other component, | ||
use GitHub Issues of the respective GitHub repository associated with the component. | ||
2. For getting feedback on large-size proposals that will take many months to implement, | ||
it is better to make proposals on Gradle Forums on Discourse: [discuss.gradle.org](https://discuss.gradle.org). | ||
You can still use Slack to facilitate the discussion | ||
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### Asking questions on Slack | ||
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We use the Slack workspace for community support, | ||
and most of the support requests are handled by volunteers. | ||
Hence, let's help them to navigate and respond to questions. | ||
And, as everywhere, please be kind and patient! | ||
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- Use threads for discussions and responding to questions | ||
- Avoid posting the same question on multiple channels. | ||
One channel is enough, and if needed to repost to another channel, post the link to avoid duplication. | ||
- Avoid sending welcome/hi messages without a question. | ||
We all try to be polite here, but you do not need to wait for an initial response before | ||
asking the actual questions. | ||
- To preserve the vertical space, in the first message, just briefly describe the problem. | ||
Put all details/samples/logs in the thread responses. | ||
- For short messages, use emojis when convenient: `:+1:`, `:-1:`, `:ok:`, etc. | ||
- Do not hesitate to edit an opening message or the context messages based on the discoveries | ||
It is better than reposting the whole message. | ||
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Slack moderators may warn you and ask to amend the messages, | ||
and, in some cases, they may also edit or delete the messages as a last resort, | ||
for example, when they appear as spam. | ||
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## Conversation Archive | ||
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We use a free account, so the Slack history is limited to 3 months. | ||
To mitigate that, we keep | ||
the searchable Slack archive [here](https://www.linen.dev/s/gradle-community). | ||
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You can also search across Slack history and multiple other channels on [gradle.org/help](https://gradle.org/help/). | ||
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## Alternative Channels | ||
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See the list of other community channels [here](../README.md) |
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