feat: [contactcenterinsights] A new resource pattern value `projects/…

…{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}` added to the resource definition `contactcenter... (#5890)

* feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}` added to the resource definition `contactcenterinsights.googleapis.com/Conversation`
feat: A new field `agent_type` is added to message `.google.cloud.contactcenterinsights.v1.Conversation`
feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/analyses/{analysis}` added to the resource definition `contactcenterinsights.googleapis.com/Analysis`
feat: A new resource pattern value `projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/feedbackLabels/{feedback_label}` added to the resource definition `contactcenterinsights.googleapis.com/FeedbackLabel`

PiperOrigin-RevId: 707203752

Source-Link: googleapis/googleapis@5546362

Source-Link: googleapis/googleapis-gen@f7186d1
Copy-Tag: eyJwIjoicGFja2FnZXMvZ29vZ2xlLWNsb3VkLWNvbnRhY3RjZW50ZXJpbnNpZ2h0cy8uT3dsQm90LnlhbWwiLCJoIjoiZjcxODZkMTRiNDNkN2ZhOTA1YzdmNjRiNGEyODg2YjY5NTY2N2YwMyJ9

* 🦉 Updates from OwlBot post-processor

See https://github.com/googleapis/repo-automation-bots/blob/main/packages/owl-bot/README.md

---------

Co-authored-by: Owl Bot <gcf-owl-bot[bot]@users.noreply.github.com>

packages/google-cloud-contactcenterinsights/protos/google/cloud/contactcenterinsights/v1/contact_center_insights.proto

@@ -402,6 +402,9 @@ service ContactCenterInsights {
   rpc CalculateStats(CalculateStatsRequest) returns (CalculateStatsResponse) {
     option (google.api.http) = {
       get: "/v1/{location=projects/*/locations/*}/conversations:calculateStats"
+      additional_bindings {
+        get: "/v1/{location=projects/*/locations/*/authorizedViewSet/*/authorizedView/*}:calculateStats"
+      }
     };
     option (google.api.method_signature) = "location";
   }
@@ -540,6 +543,10 @@ service ContactCenterInsights {
     option (google.api.http) = {
       post: "/v1/{location=projects/*/locations/*}:queryMetrics"
       body: "*"
+      additional_bindings {
+        post: "/v1/{location=projects/*/locations/*/authorizedViewSet/*/authorizedView/*}:queryMetrics"
+        body: "*"
+      }
     };
     option (google.longrunning.operation_info) = {
       response_type: "QueryMetricsResponse"

packages/google-cloud-contactcenterinsights/protos/google/cloud/contactcenterinsights/v1/resources.proto

@@ -69,6 +69,7 @@ message Conversation {
   option (google.api.resource) = {
     type: "contactcenterinsights.googleapis.com/Conversation"
     pattern: "projects/{project}/locations/{location}/conversations/{conversation}"
+    pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}"
     plural: "conversations"
     singular: "conversation"
   };
@@ -98,6 +99,9 @@ message Conversation {
       // A user-provided string indicating the outcome of the agent's segment of
       // the call.
       string disposition_code = 4;
+
+      // The agent type, e.g. HUMAN_AGENT.
+      ConversationParticipant.Role agent_type = 5;
     }
 
     // An arbitrary integer value indicating the customer's satisfaction rating.
@@ -292,6 +296,7 @@ message Analysis {
   option (google.api.resource) = {
     type: "contactcenterinsights.googleapis.com/Analysis"
     pattern: "projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}"
+    pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/analyses/{analysis}"
     plural: "analyses"
     singular: "analysis"
   };
@@ -412,6 +417,7 @@ message FeedbackLabel {
   option (google.api.resource) = {
     type: "contactcenterinsights.googleapis.com/FeedbackLabel"
     pattern: "projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}"
+    pattern: "projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/feedbackLabels/{feedback_label}"
     plural: "feedbackLabels"
     singular: "feedbackLabel"
   };