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Invalid barcode during account transfer from android to iphone #715

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AnshulMalik opened this issue Oct 21, 2020 · 11 comments
Open
1 task

Invalid barcode during account transfer from android to iphone #715

AnshulMalik opened this issue Oct 21, 2020 · 11 comments
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@AnshulMalik
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AnshulMalik commented Oct 21, 2020

  • [ x ] This issue is present in the app downloaded from the [App Store][appstore].
  • This issue is with the [Github version][opensource] of the app.

Describe the bug
I tried export from Android phone to iPhone, which results into error very similar to this screen.
Sorry, I can not share the original image for obvious reasons.

To Reproduce
Steps to reproduce the behavior:

  1. From Android phone: Transfer Accounts -> Export accounts
  2. On iPhone: Begin Setup -> Scan Barcode
  3. Scan the barcode from android phone
  4. See error

Expected behavior
Should not see error on import

Screenshots
#715 (comment)

Smartphone (please complete the following information):

  • Device: iPhone 11

  • OS: iOS14.1

  • Browser N/A

  • Version

  • Device: Vivo V5 Plus

  • OS: Android 7.1.2

  • Browser N/A

  • Version

@ThomasHabets
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Could you make edited screenshots, with secrets blacked out? It's very hard to troubleshoot if you just say "similar to this other guy's screenshot for a different problem".

@AnshulMalik
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IMG_0017

@AnshulMalik
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@ThomasHabets any idea why this might be happening?

@ThomasHabets ThomasHabets changed the title Invalid barcode Invalid barcode during account transfer from android to iphone Oct 24, 2020
@ThomasHabets
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@AnshulMalik dunno. I'm not even sure if account transfer is part of the opensource code.

But I'll file a bug internally.

@AnshulMalik
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AnshulMalik commented Oct 25, 2020

I used this app to export the barcodes individually and then import in iOS,
https://getaegis.app/

May be the issue is that iOS app is expecting single instance of TOTP/whatever, and in android export, we are exporting it as an array.

@google google deleted a comment from Morning66 Oct 26, 2020
@ThomasHabets
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@AnshulMalik wait, what?

Could you rewrite how to reproduce this? You're now saying you're using other apps?

@AnshulMalik
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Steps to reproduce are the same.

I found a workaround which is mentioned in the comment above.

@ThomasHabets
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Oh I see, that was workaround, not clarification of how to trigger.

@ThomasHabets
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I have filed b/171954490 internally.

@rodfersou
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I got bitten by the same bug here

@ThomasHabets
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@dominic676767 please don't do that. This is not facebook. You can click the subscribe button if you want to follow the progress.

Spam comments like this only make other people unsubscribe.

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@ThomasHabets @rodfersou @AnshulMalik and others