diff --git a/changelog.d/12589.misc b/changelog.d/12589.misc
new file mode 100644
index 000000000000..d362828d2e59
--- /dev/null
+++ b/changelog.d/12589.misc
@@ -0,0 +1 @@
+Remove special-case for `twisted` logger from default log config.
diff --git a/docs/sample_log_config.yaml b/docs/sample_log_config.yaml
index 2485ad25edfc..3065a0e2d986 100644
--- a/docs/sample_log_config.yaml
+++ b/docs/sample_log_config.yaml
@@ -62,13 +62,6 @@ loggers:
         # information such as access tokens.
         level: INFO
 
-    twisted:
-        # We send the twisted logging directly to the file handler,
-        # to work around https://github.com/matrix-org/synapse/issues/3471
-        # when using "buffer" logger. Use "console" to log to stderr instead.
-        handlers: [file]
-        propagate: false
-
 root:
     level: INFO
 
diff --git a/synapse/config/logger.py b/synapse/config/logger.py
index 99db9e1e3910..470b8b44929c 100644
--- a/synapse/config/logger.py
+++ b/synapse/config/logger.py
@@ -110,13 +110,6 @@
         # information such as access tokens.
         level: INFO
 
-    twisted:
-        # We send the twisted logging directly to the file handler,
-        # to work around https://github.com/matrix-org/synapse/issues/3471
-        # when using "buffer" logger. Use "console" to log to stderr instead.
-        handlers: [file]
-        propagate: false
-
 root:
     level: INFO