Unable to copy "Whatsapp -> Media -> WhatsApp Images" folder

[Sureshn78]

Prerequisites

If the following boxes are not ALL checked, your issue is likely to be closed.

• Using yarn
• Using node 16.x
• Using an up-to-date master branch
• Using latest version of devtools. See wiki for howto update
• For issue in production release, devtools output of DEBUG_PROD=true yarn build && yarn start
• Tried solutions mentioned in #400

Describe the bug
I have installed OpenMTP in my MacBook Air (M1, 2020) running on MacOS Monterey (12.3.1).

Trying to connect my mobile Galaxy M30S (Android 11).

When i try to open "Android -> media -> com.whatsapp -> Whatsapp -> Media -> WhatsApp Images" folder (which might have more than 50k files) on my mac, connection drops and i get error "Unlock your phone and refresh again".

I do not have any google drive installed in MAC. No Google Android File Transfer App installed in my Mobile

Even when i try to move this folder (Whatsapp Images) to my Mac, nothing happens.

I have also turned off the "USB Hotplug" option in OpenMTP and enabled the "Use USB-> file transfer option" on my Android.

Please note, i could copy all other file/folders using OpenMTP. It fails only while copying the Whatsapp Images folder which has more than 50k files.

Expected behaviour
Should be able to open the folder and copy the content

Current Behavior
phone connection drops

Possible Solution
NA

Steps to Reproduce (for bugs)

1. Connect the Android phone to Mac laptop

2. Launch the OpenMTP app

3. Navigate to "Android -> media -> com.whatsapp -> Whatsapp -> Media -> WhatsApp Images" folder on the mobile pane

4. Open the Whatsapp Images folder

Context
Please help in fixing it

Your Environment
Mac OS

• Node version : NA
• Version or Branch used : NA
• Operating System and version [e.g. macOS 10.14 mojave]: NA
• App Version [e.g. OpenMTP-v1.0]: OpenMTP v 3.2.10
• Link to your project : NA

Attachments
screenshot

[ganeshrvel]

See if these steps help: #270 (comment) or #276 ?

And oh yes, the Preview app has been a headache.

[Sureshn78]

no :(

Tried all the steps. No luck :(

As described earlier, my issue is not related to the recognizing my phone. I could browse my phone content post connecting to OpenMTP. Only when i traverse through Android -> media -> com.whatsapp -> Whatsapp -> Media -> WhatsApp Images" folder (which might have more than 50k files), it get disconnected.

I am trying to copy the above folder to my Mac, as whatsapp google backup is also failing. So, i am not finding any other option to save my whatsapp data.

I see your are in Bangalore. I am also in Bangalore (Indira Nagar). If you are free, i can come by to your place to debug this.