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CaseStatus.md

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CaseStatus

Status of the Case

Enum

  • NEW (value: 'NEW')

  • ASSIGNED (value: 'ASSIGNED')

  • IN_PROGRESS (value: 'IN_PROGRESS')

  • ON_HOLD (value: 'ON_HOLD')

  • ESCALATED (value: 'ESCALATED')

  • RESOLVED (value: 'RESOLVED')

  • CLOSED (value: 'CLOSED')

  • UNDER_REVIEW (value: 'UNDER_REVIEW')

  • AWAITING_CLIENT_RESPONSE (value: 'AWAITING_CLIENT_RESPONSE')

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