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can't run and add cell #553

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CaiYitao opened this issue Oct 9, 2020 · 8 comments
Closed

can't run and add cell #553

CaiYitao opened this issue Oct 9, 2020 · 8 comments

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@CaiYitao
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CaiYitao commented Oct 9, 2020

0.12.3 is not stable, sometimes it can't run and add cell or even send out feedback! close it and reopen can solve it, but it happens again sometimes.

@fonsp
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fonsp commented Oct 9, 2020

I'm sorry to hear that, could you give some more info?

  • What browser do you use? What version?

  • What do you reopen to solve it? The browser or the Pluto server?

  • Maybe you could describe the issue in more detail. What does it look like when you can't run a cell? Are there other things that still work?

@CaiYitao
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CaiYitao commented Oct 9, 2020 via email

@fonsp
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fonsp commented Oct 9, 2020

Thanks! Could you try to narrow it down?

  • On which of the two browsers does the problem occur?

  • Does it happen on every notebook, or a specific one?

  • Is the window completely frozen? Can you still type text?

But most importantly:

It would be really helpful if you could share the output of the browser developer console after it crashes:

Press Command+Option+J to open the console. For me it looks like this:

image

Take a screenshot and send it to us.

Similarly, the output of the terminal where you launched Pluto would be very helpful. It looks like this:

image

@CaiYitao
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CaiYitao commented Oct 9, 2020 via email

@fonsp
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fonsp commented Oct 9, 2020

Thanks! It looks like you sent the screenshot using an email, but you need to visit github.com to send images. Can you try that?

@CaiYitao
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I can open it in chrome by copying the link listed in REPL when run Pluto.run().
I used to open it in chrome by typing localhost:1234. but it is ok for me.
QQ20201010-081343@2x

@fonsp
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fonsp commented Oct 10, 2020

I need to see a screenshot of the error that you talked about: #553 (comment)

@CaiYitao
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CaiYitao commented Oct 10, 2020 via email

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