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Element always prompts "Verify this session" at startup even though all sessions are green #28517

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barathrm opened this issue Nov 21, 2024 · 0 comments
Open

Element always prompts "Verify this session" at startup even though all sessions are green #28517

barathrm opened this issue Nov 21, 2024 · 0 comments
Labels
A-E2EE A-E2EE-Cross-Signing O-Occasional Affects or can be seen by some users regularly or most users rarely S-Tolerable Low/no impact on users T-Defect X-Community-Supported-Platform This issue occurs in a platform not directly supported by us, but by a community project elsewhere

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@barathrm
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barathrm commented Nov 21, 2024 •
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Steps to reproduce

Whenever I start element on desktop I get the "Verify this session" popup where I can choose later or verify.

I'm not sure what triggered this, but it's been happening a while. It might have started after trying out Element X on android a while ago.

This happens on every PC / installation of element desktop.

I don't use the key backup, and never have.

Outcome

What did you expect?

I expect Element not to ask me to verify when all my sessions are green.

What happened instead?

Element asks me to verify at every startup even though I have cross-verified all my sessions.

image

Security settings:

image

image

image

Operating system

openSUSE Tumbleweed

Application version

Element version: 1.11.80 Crypto version: Rust SDK 0.7.2 (7a21514), Vodozemac 0.7.0

How did you install the app?

openSUSE's repos

Homeserver

matrix.org

Will you send logs?

Yes
@dosubot dosubot bot added A-E2EE A-E2EE-Cross-Signing O-Occasional Affects or can be seen by some users regularly or most users rarely S-Tolerable Low/no impact on users labels Nov 21, 2024
@t3chguy t3chguy added the X-Community-Supported-Platform This issue occurs in a platform not directly supported by us, but by a community project elsewhere label Nov 21, 2024
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A-E2EE A-E2EE-Cross-Signing O-Occasional Affects or can be seen by some users regularly or most users rarely S-Tolerable Low/no impact on users T-Defect X-Community-Supported-Platform This issue occurs in a platform not directly supported by us, but by a community project elsewhere
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@t3chguy @barathrm