Element stuck loading when opening

[lautriva]

Steps to reproduce

1. Update element from apt to 1.11.86
2. Run element-desktop

Outcome

What did you expect?

Be in main element interface with rooms, friends list, etc...

What happened instead?

White screen with a loader and the "logout" button

launch logs:

$ element-desktop 
/home/my_username/.config/Element exists: yes
/home/my_username/.config/Riot exists: no
Starting auto update with base URL: https://packages.element.io/desktop/update/
Auto update not supported on this platform
Fetching translation json for locale: en_EN
Changing application language to fr
Fetching translation json for locale: fr
Resetting the UI components after locale change
Resetting the UI components after locale change
Changing application language to fr
Fetching translation json for locale: fr
Resetting the UI components after locale change

Operating system

Linux Mint 21.3

Application version

1.11.86

How did you install the app?

packages.element.io via apt

Homeserver

Synapse (I don't know the version, its private server run by a friend)

Will you send logs?

No

[t3chguy]

Application version
1.11.83

Please try a newer version, you're 3 versions out of date

[lautriva]

Sorry it was a typo, I'm on 1.11.86

[lautriva]

Update :

When showing electron devtools, I got a bunch of errors like this:

Uncaught (in promise) ReferenceError: Cannot access 'V' before initialization
    at Object.J (init.js:1:82257)
    at b.start (ReadyWatchingStore.ts:30:30)
    at get instance (WidgetLayoutStore.ts:63:35)
    at ./src/stores/widgets/WidgetLayoutStore.ts (WidgetLayoutStore.ts:518:48)
    at u (bootstrap:19:32)
    at ./src/utils/WidgetUtils.ts (init.js:1:1409348)
    at u (bootstrap:19:32)
    at ./src/stores/ActiveWidgetStore.ts (init.js:1:1195811)
    at u (bootstrap:19:32)
    at ./src/stores/WidgetStore.ts (init.js:1:1222544)

[lautriva]

Tried to disconnect and then reconnect, now it works

[Viehlieb]

Tried to disconnect and then reconnect, now it works

could you maybe expand on that? I got the same problem on Ubuntu 20 and element-desktop 1.11.86

[Viehlieb]

Tried to disconnect and then reconnect, now it works

could you maybe expand on that? I got the same problem on Ubuntu 20 and element-desktop 1.11.86

ah okay, got it myself. "logout" and then it works again.

[jahway603]

I was experiencing the same issue but downgrading to 1.11.85 fixed it for me.

Is there any way to further explore why this is happening to have a better solution than to logout and then login again (which creates another session that needs to be verified)?

[jahway603]

I was experiencing the same issue but downgrading to 1.11.85 fixed it for me.

Is there any way to further explore why this is happening to have a better solution than to logout and then login again (which creates another session that needs to be verified)?

I spoke too soon - Element Desktop v 1.11.85 has issues with messages not being sent in certain rooms.

Any suggestions on how to troubleshoot this? I am stuck either never logging in with v 1.11.86 or stuck with not being able write messages in certain rooms with v 1.11.85.