Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

EC 0.70: Camera switch on mobile decreases quality/sharpness #2821

Open
jacotec opened this issue Nov 22, 2024 · 0 comments
Open

EC 0.70: Camera switch on mobile decreases quality/sharpness #2821

jacotec opened this issue Nov 22, 2024 · 0 comments
Labels
T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems

Comments

@jacotec
Copy link

jacotec commented Nov 22, 2024

Steps to reproduce

First of all thank you for this great new release and the stunning new features! Awesome work!!!

The camera switch on mobiles is extremely helpful. However, switching cameras reproducible reduces quality / sharpness from that point on.

  • Having a call with my wife I see her in absolutely great quality (She's on her iPhone 14 Pro Max, Frontcam. I'm on Element-Desktop)
  • Asking her to switch to the back camera this works, but the picture is not as sharp as it should be. Does not significantly improve after a few seconds.
  • When she swiches back to the front camera, the video is quite blurry with a bad quality. This improves after a few seconds, but it's still significantly worse than the quality after the initial call establishment.
    It also does not further improve even after minutes in the call.

Ending the call and starting a new call, the quality is perfect again. As soon as camera is switched, the quality decreases again significantly. This behavior is reproducible.

Interesting additional information: She says that she sees the quality decrease also in her own small monitor picture in EX-IOS.

Outcome

What did you expect?

Video quality should stay after camera switching as it was before.

What happened instead?

As soon as the first camera switching was performed, quality decreases significantly and stays bad over the complete call, regardless if more camera switchings are done or not. To get back to the used perfect quality you need to end and re-establish the call.

Operating system

IOS 18.1

Browser information

EX-IOS app

URL for webapp

EC version 0.70

Will you send logs?

No

@jacotec jacotec added the T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems label Nov 22, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
T-Defect Something isn't working: bugs, crashes, hangs, vulnerabilities, or other reported problems
Projects
None yet
Development

No branches or pull requests

1 participant