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Error connecting to Hue essentials app and cannot connect to hue app #18

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DraTrav opened this issue Aug 21, 2023 · 19 comments
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@DraTrav
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DraTrav commented Aug 21, 2023

Screenshot_20230820-201021_Hue_Essentials
c863ef44_diyhue_2023-08-21T01-11-28.216Z.log

@DraTrav
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DraTrav commented Aug 21, 2023

Changing the port away from 80 I get a little further however then I get a diffrent error
c863ef44_diyhue_2023-08-21T01-41-40.653Z.log
Screenshot_20230820-204701_Hue_Essentials

@wwwizzarrdry
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wwwizzarrdry commented Dec 2, 2023

Yeah, diyHue is completely busted for the time being. It may have worked in the past, but now you can't add any Hue lights and the Hue App just gets stuck on "Found Hue Bridge, Press the blue button to connect", and Scan for Lights doesn't work in the Essentials app or the WebUI. Furthest I've gotten in 2023 is adding the diyHue bridge in the Essentials app, but you can't add any lights.

@poisonborz
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+1, it doesn't work, can only get until the "press button to connect".

On some forums it says it's because of a certificate error, but you can't have https in HASS for local network...

@wwwizzarrdry
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+1, it doesn't work, can only get until the "press button to connect".

On some forums it says it's because of a certificate error, but you can't have https in HASS for local network...

SSL doesn't matter. I tried with the HASS VM as well as in a Docker setup to run over https. The new changes on the Phillips side have broken functionality for the time being, while the Hue Essentials App can add a diyHue bridge, it cannot add any Hue lights or communicate with them at all.

Best to keep the project change log bookmarked and check back occasionally to see if the owners give up or figure out the new API.

@poisonborz
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poisonborz commented Dec 7, 2023

So this problem isn't in relation to the addon? Then this ticket should be in the main project - I see there are already some there. For info Philips announced a few months ago that they will only support logged in users through their cloud, it might be related. But if someone did not update the firmware, would it be possible to simply revert back to an older version of the Hue app?

@Moonstone79
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+1, doesn't work to link diyhue to the bridge. Thought i could get rid of the physical bridge. But it seems, i've to use it byside HA. :-(

@cibrenvenuti
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cibrenvenuti commented Dec 11, 2023

+1 similar issue here. Like below:
257bdd16012fe4f4b4d7ae120f97d045fcbe63e3

This is the response from the author of the App:
"Hi, there appears to be an issue with your diyHue configuration. In the response the config field is missing, which is not something I can fix. Please report this issue to diyHue or check the configuration yourself. Let me know if you have any questions."
Buy my config is well populated and formatted...
As a side note: no one app I tried on Android can connect to the bridge.

@cibrenvenuti
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Still no solution, right?

@u20p17
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u20p17 commented Jan 15, 2024

i still have the same issue with the iOS app :(

@mariusmotea: is it planned to fix this in the near future? 👍

@mariusmotea
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Unfortunately i can fix this only if i can figure exactly where the issue is located, because i'm not using the HAOS to be able to replicate by myself.

@mariusmotea
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mariusmotea commented Jan 15, 2024

@u20p17
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u20p17 commented Jan 15, 2024

Unfortunately i can fix this only if i can figure exactly where the issue is located, because i'm not using the HAOS to be able to replicate by myself.

I am also running DIYHue in a seperate docker container (not in HomeAssistant), but getting the same issue. I will try later today to make the checks and report back to you. Thank you!

@mariusmotea
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If you access the http://{diyhueIP}/description.xml you must get an xml, Is the fiels <URLBase http://{diyhueIP}:80/ and not a docker ip?

@hendriksen-mark
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Do you still get this error with the latest version?

@georgetalilo
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Hey! I still get this issue when trying to connect to the bridge. It just simply tells me that the bridge cannot be reached and to check my internet connection.

@hendriksen-mark
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Can you send the config_debug.tar from the webui? Next week i will have a look at this.

@georgetalilo
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I'm not even kidding, I reinstalled the addon right after I received this notification and it works. ._.

@hendriksen-mark
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Nice, thanks for the feedback, so this issue can be closed?

@wwwizzarrdry
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I'm not even kidding, I reinstalled the addon right after I received this notification and it works. ._.

That is interesting, even if it wasn't my experience. I'm going to have to try a clean install and give it another spin.

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