Research on best practices for providing additional information

[mrosvik]

Description

We need to research and establish guidelines for when and how to use the following components or approaches to provide additional information about a topic:

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1) Helptext Component
A circular icon with a question mark that opens a popover when clicked.

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2) Dotted underline on a word
A dotted underline on a word or phrase that triggers a popover with additional information.

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3) "Read More" - expandable text
An expandable section that reveals more content when clicked.

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Tasks

Define Use Cases:

• Identify scenarios where each approach is most effective.
• Determine the strengths and weaknesses of each method.

Evaluate appropriateness:

• Explore if any of the approaches are unsuitable for specific contexts or should be avoided entirely.

User testing:

• Conduct usability testing to gather feedback on user preferences and effectiveness for each method.
• Focus on discoverability, clarity, and ease of interaction.

Guidelines development:

• Based on findings, create clear guidelines for when to use each approach.

Outcome

A comprehensive recommendation on the best practices for providing additional information in our design system, ensuring consistency and optimal user experience.