diff --git a/package-lock.json b/package-lock.json
index 1475bcfd..65e7966e 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -16,7 +16,7 @@
                 "@deriv-com/auth-client": "1.0.27",
                 "@deriv-com/translations": "^1.3.9",
                 "@deriv-com/ui": "^1.35.6",
-                "@deriv-com/utils": "^0.0.34",
+                "@deriv-com/utils": "^0.0.38",
                 "@deriv/quill-icons": "^2.1.2",
                 "@sendbird/chat": "^4.11.3",
                 "@tanstack/react-query": "^5.28.14",
@@ -3943,9 +3943,9 @@
             ]
         },
         "node_modules/@deriv-com/utils": {
-            "version": "0.0.34",
-            "resolved": "https://registry.npmjs.org/@deriv-com/utils/-/utils-0.0.34.tgz",
-            "integrity": "sha512-Hq2DWVKiSR4dTnVTy1lMwAt1F58DPAP0VGB2Nfa9mtPWOfOBGO6ZIeU7+fLGrATukc55ZfHDmfqwgnAi6Nqczg=="
+            "version": "0.0.38",
+            "resolved": "https://registry.npmjs.org/@deriv-com/utils/-/utils-0.0.38.tgz",
+            "integrity": "sha512-8PBW6IssZYo9JDIwPOKlz36772rExLO+FyI55mZAUz2yVr9dD+ZRUEXsNgIAcGQEGE0U+m5HOQLX/x6JiTqHkQ=="
         },
         "node_modules/@deriv/api-types": {
             "version": "1.0.1454",
diff --git a/package.json b/package.json
index 1d8795fb..46f5dd4f 100644
--- a/package.json
+++ b/package.json
@@ -23,7 +23,7 @@
         "@deriv-com/auth-client": "1.0.27",
         "@deriv-com/translations": "^1.3.9",
         "@deriv-com/ui": "^1.35.6",
-        "@deriv-com/utils": "^0.0.34",
+        "@deriv-com/utils": "^0.0.38",
         "@deriv/quill-icons": "^2.1.2",
         "@sendbird/chat": "^4.11.3",
         "@tanstack/react-query": "^5.28.14",
diff --git a/src/hooks/custom-hooks/useDerivAnalytics.ts b/src/hooks/custom-hooks/useDerivAnalytics.ts
index 5257a4a6..74c07e96 100644
--- a/src/hooks/custom-hooks/useDerivAnalytics.ts
+++ b/src/hooks/custom-hooks/useDerivAnalytics.ts
@@ -1,10 +1,9 @@
 import Cookies from 'js-cookie';
 import { FIREBASE_INIT_DATA } from '@/constants';
-import getCountry from '@/utils/get-country';
 import { Analytics } from '@deriv-com/analytics';
 import { useWebsiteStatus } from '@deriv-com/api-hooks';
 import { useDevice } from '@deriv-com/ui';
-import { LocalStorageConstants, LocalStorageUtils, WebSocketUtils } from '@deriv-com/utils';
+import { CountryUtils, LocalStorageConstants, LocalStorageUtils, WebSocketUtils } from '@deriv-com/utils';
 import { useActiveAccount } from '../api/account';
 
 /**
@@ -48,7 +47,7 @@ const useDerivAnalytics = () => {
                         attributes: {
                             account_type: activeAccount?.account_type || 'unlogged',
                             app_id: String(WebSocketUtils.getAppId()),
-                            country: await getCountry(),
+                            country: await CountryUtils.getCountry(),
                             device_language: navigator?.language || 'en-EN',
                             device_type: isMobile ? 'mobile' : 'desktop',
                             domain: window.location.hostname,
diff --git a/src/hooks/custom-hooks/useFreshchat.ts b/src/hooks/custom-hooks/useFreshchat.ts
index 056b0054..74e83515 100644
--- a/src/hooks/custom-hooks/useFreshchat.ts
+++ b/src/hooks/custom-hooks/useFreshchat.ts
@@ -2,7 +2,7 @@ import { useEffect, useState } from 'react';
 import { useScript } from 'usehooks-ts';
 
 const useFreshChat = (token: string | null) => {
-    const scriptStatus = useScript('https://static.deriv.com/scripts/freshchat.js');
+    const scriptStatus = useScript('https://static.deriv.com/scripts/freshchat/freshchat-1.0.1.js');
     const [isReady, setIsReady] = useState(false);
     const language = localStorage.getItem('i18n_language') || 'EN';
 
diff --git a/src/utils/__tests__/get-country.spec.ts b/src/utils/__tests__/get-country.spec.ts
deleted file mode 100644
index 97d6e492..00000000
--- a/src/utils/__tests__/get-country.spec.ts
+++ /dev/null
@@ -1,36 +0,0 @@
-import getCountry from '../get-country';
-
-describe('getCountry', () => {
-    beforeEach(() => {
-        global.fetch = jest.fn() as jest.Mock;
-    });
-
-    afterEach(() => {
-        jest.resetAllMocks();
-    });
-
-    it('should return the country code in lowercase when available', async () => {
-        (global.fetch as jest.Mock).mockResolvedValue({
-            text: async () => 'loc=US\nother=info\n',
-        });
-
-        const country = await getCountry();
-        expect(country).toBe('us');
-    });
-
-    it('should return an empty string if the loc field is not present', async () => {
-        (global.fetch as jest.Mock).mockResolvedValue({
-            text: async () => 'other=info\n',
-        });
-
-        const country = await getCountry();
-        expect(country).toBe('');
-    });
-
-    it('should return an empty string if the fetch fails', async () => {
-        (global.fetch as jest.Mock).mockRejectedValue(new Error('Fetch failed'));
-
-        const country = await getCountry();
-        expect(country).toBe('');
-    });
-});
diff --git a/src/utils/get-country.ts b/src/utils/get-country.ts
deleted file mode 100644
index f1a0c60f..00000000
--- a/src/utils/get-country.ts
+++ /dev/null
@@ -1,15 +0,0 @@
-import Cookies from 'js-cookie';
-
-const getCountry = async () => {
-    try {
-        const response = await fetch('https://www.cloudflare.com/cdn-cgi/trace').catch(() => null);
-        const text = response ? await response.text().catch(() => '') : '';
-        const entries = text ? text.split('\n').map(v => v.split('=', 2)) : [];
-        const data = entries.length ? Object.fromEntries(entries) : {};
-        return data?.loc?.toLowerCase() || JSON.parse(Cookies.get('website_status') || '') || '';
-    } catch {
-        return '';
-    }
-};
-
-export default getCountry;