# Scope Single issue NEW and INCREASE hypertension claims # Updates handled by MAS Before VRO is notified of an automation eligible claim, MAS makes the following automation-specific updates to the claim/contention: **Claim:** - Temporary Station of Jurisdiction = 398 **Contention:** - Special Issue = Rating Decision Review - Level 1 (RDR1) - Special Issue = RRD - Automation Indicator = False # VRO scenarios that require updating the claim/contention

Happy path

In order for an automated claim to be routed and tracked appropriately after processing has completed in VRO, the claim/contention needs to be updated:

_Field (object)_ | Temporary Station of Jurisdiction (claim) | Lifecycle Status (claim) | Automation Indicator (contention) | Lifecycle Status (contention) | Special Issues (contention) -- | -- | -- | -- | -- | -- _Field value when claim is RFD_ | 398 | RFD | True | RFD | RRD (remove RDR1) _Field value when exam is ordered_ | 398 | Open | True | Open | RRD (remove RDR1)

Offramp (for any reason)

In order for an automation eligible claim to be processed manually when offramped by VRO, updates made to the claim/contention as part of automation processing need to be reverted:

_Field (object)_ | Temporary Station of Jurisdiction (claim) | Lifecycle Status (claim) | Automation Indicator (contention) | Lifecycle Status (contention) | Special Issues (contention) -- | -- | -- | -- | -- | -- _Field value for any offramped claim_ | 398 | Open | False | Open | Do NOT include `Rating Decision Review - Level 1 (RDR1)` or `RRD`