From 203e0caa563ae65f8cdb7442a6d463a6f297820b Mon Sep 17 00:00:00 2001 From: Jo Franchetti Date: Tue, 11 Jun 2024 21:34:06 +0100 Subject: [PATCH] updating fulfillment policy --- deploy/manual/fulfillment-policy.md | 19 +++++++++++++++++++ sidebars/deploy.js | 3 ++- 2 files changed, 21 insertions(+), 1 deletion(-) create mode 100644 deploy/manual/fulfillment-policy.md diff --git a/deploy/manual/fulfillment-policy.md b/deploy/manual/fulfillment-policy.md new file mode 100644 index 000000000..ce8fdb9a7 --- /dev/null +++ b/deploy/manual/fulfillment-policy.md @@ -0,0 +1,19 @@ +# Fulfillment Policy + +## Refund Policy + +At Deno Deploy, we strive to provide exceptional service. If you are not satisfied with our service, you may request a refund under the following conditions: + +A refund must be requested within 14 days of the initial purchase or upgrade of any subscription plan. +Refunds may be considered if the service fails to function correctly and if the issue cannot be resolved by our support team within a reasonable time frame. +No refunds will be issued for services used in violation of our terms of service or for problems clearly attributable to user error or external platform changes. +Recurring subscriptions may be canceled but are only eligible for a refund for the initial billing cycle if requested within the 14-day period. + +## Cancellation Policy + +You can cancel your Deno Deploy subscription at any time under the following terms: + +Subscription cancellations are effective immediately, and the service will continue to run until the end of the current billing period. +To cancel your subscription, please navigate to your account settings on the Deno Deploy dashboard and select 'Cancel Subscription'. +Once the subscription is canceled, no further charges will be incurred, but you are responsible for any charges accrued before the effective date of cancellation. +Contact Us For more information about our fulfillment policies, or if you require assistance, please contact our support team at [deploy@deno.com](mailto:deploy@deno.com). diff --git a/sidebars/deploy.js b/sidebars/deploy.js index fd0455def..0febdbf39 100644 --- a/sidebars/deploy.js +++ b/sidebars/deploy.js @@ -112,10 +112,11 @@ const sidebars = { }, { type: "html", - value: "
Policies and Limts
", + value: "
Policies and Limits
", className: "section-header", }, "manual/acceptable-use-policy", + "manual/fulfillment-policy", "manual/privacy-policy", "manual/security", {