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Equip your agents with powerful cobrowsing capabilities right from the Talkdesk workspace™. |
The Cobrowse.io app is available for installation in Talkdesk AppConnect.
Demo video: https://vimeo.com/923685192.
You only need to have a Talkdesk account and you can install the Cobrowse.io integration app directly from AppConnect here: https://appconnect.talkdesk.com/apps/cobrowse-io.
During the installation you will go through the following steps:
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Choose your plan: Trial, Website or All Platform\
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Choose which users will have access to Cobrowse.io\
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Provide access base on role for future users\
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Review terms and permissions to finish the installation\
When installation completes the Cobrowse.io app will be available from the launch pad in the bottom-left corner.
See Getting started to add our SDKs and begin end-to-end testing! Your license key can be found in your Account Settings, seen above.
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You can manage your pricing plan and the users that have access to the Cobrowse.io app from Talkdesk following the instructions in https://support.talkdesk.com/hc/en-us/articles/115005879543-AppConnect-User-Management-and-Self-service-Expansions.
For quicker access it's also possible to use the Cobrowse.io app from the secondary area canvas as in the screenshot below.
Please reach out to us [email protected] so we provide you with the Workspace Designer assets to add to your Talkdesk account.