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autocloser plugin + osticket 1.17.3 - issue with pulling configs (no emails sent) (hack fix) #52

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TechDeviceRepair opened this issue Jun 4, 2023 · 0 comments

TechDeviceRepair commented Jun 4, 2023 •

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So the plugin will not work for anyone who updated. due to the fact that now there is an instance config..

add/change line 81 in class.CloserPlugin.php to this

//hacked to only do one instance.
$config = $this->getConfig($this->getInstance( 1 ));

change the 1 with your instance config . can be found in the database easily. most likely it is 1 though for your case.

took me a long time to figure it out. and that is due to them adding instances to plugins. ...

again this is a hack fix. :) not good for long run or multi instance usage.

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