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Via Email: custom form errors #16

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clonemeagain opened this issue Oct 12, 2018 · 0 comments
Open

Via Email: custom form errors #16

clonemeagain opened this issue Oct 12, 2018 · 0 comments

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@clonemeagain
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From an email:

If my customers create tickets with self-defined forms they just get errors on their browser. In Internet Explorer a page shows up: "this page cannot be displayed" and Chrome just says: "Something went wrong". I set my Osticket Installation to Debug mode and it logged this:

Slack posting issue!
Error sending to: https://hooks.slack.com/services/....MYID..

Http code: 400 curl-error: 0

it doesnt depend on the browser, its an reproducable error if i use a topic which has self-defined forms. Curl is enabled in PHP Options. I am using Osticket 1.10.2 on Apache 2.4 with PHP 7 with a german language pack.

Could you please check on this or help me by troubleshooting this issue?

Hmm, I wouldn't have thought that would affect anything, but let's dig in and see!

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