Issue - Task id \ Ticket id

[00nemo00]

Hello
the system works, but we have noticed that when a new Task is inserted and the id already corresponds to that of an existing ticket, in Slack the ticket with the corresponding id is inserted. An example, it is difficult to explain, a Task is created today with id in mysql 69 (tasks.php? Id = 69) if there is already a ticket with this id (tickets.php? Id = 69), in Slack, erroneously, the ticket is inserted, as if it had just been added.

[clonemeagain]

Hmm, interesting. I don't really play with tasks, but I'll have a look and see what's happening. Cheers for the report mate.

[00nemo00]

Good!
it would be useful to insert only a Department ticket into a slack channel
Example ticket for the Voip department in the slack channel #voip