Incorrect paper size (CUPS assumes A4, etc when printer us US-sized)

[zacs]

I have my printer working just fine from Mac OS, where the printer defaults to letter size (the only thing the printer can really do).

However when I try to use Airprint, the sheet size options I get are only A4, A5, A6, and envelope. When I print with A4, iOS seems to think everything is fine. But CUPS has no record of the job, even as a failed one.

Any ideas or a way to turn on more verbose logging?

[zacs]

This also appears to be the case in standard MacOS printing:

The printer is just a normal US letter laserjet. Is there a way for me to tell CUPS the correct paper type? I am guessing this is not actually an issue with the Docker image...

[zacs]

Hmm, inside the container's /etc/cups/ PPD file everything appears to be right. I wonder if this is just a MacOS issue?

*DefaultPageSize: Letter
*PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageSize A5/A5: "<</PageSize[420 595]/ImagingBBox null>>setpagedevice"
*PageSize A6/A6: "<</PageSize[297 420]/ImagingBBox null>>setpagedevice"
*PageSize B5/JIS B5: "<</PageSize[516 729]/ImagingBBox null>>setpagedevice"
*PageSize B6/JIS B6: "<</PageSize[363 516]/ImagingBBox null>>setpagedevice"
*PageSize EnvC5/Envelope C5: "<</PageSize[459 649]/ImagingBBox null>>setpagedevice"
*PageSize EnvMonarch/Envelope Monarch: "<</PageSize[279 540]/ImagingBBox null>>setpagedevice"
*PageSize EnvDL/Envelope DL: "<</PageSize[312 624]/ImagingBBox null>>setpagedevice"
*PageSize Executive/Executive: "<</PageSize[522 756]/ImagingBBox null>>setpagedevice"
*PageSize Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageSize Letter/US Letter: "<</PageSize[612 792]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *PageRegion/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageRegion
*DefaultPageRegion: Letter
*PageRegion A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageRegion A5/A5: "<</PageSize[420 595]/ImagingBBox null>>setpagedevice"
*PageRegion A6/A6: "<</PageSize[297 420]/ImagingBBox null>>setpagedevice"
*PageRegion B5/JIS B5: "<</PageSize[516 729]/ImagingBBox null>>setpagedevice"
*PageRegion B6/JIS B6: "<</PageSize[363 516]/ImagingBBox null>>setpagedevice"
*PageRegion EnvC5/Envelope C5: "<</PageSize[459 649]/ImagingBBox null>>setpagedevice"
*PageRegion EnvMonarch/Envelope Monarch: "<</PageSize[279 540]/ImagingBBox null>>setpagedevice"
*PageRegion EnvDL/Envelope DL: "<</PageSize[312 624]/ImagingBBox null>>setpagedevice"
*PageRegion Executive/Executive: "<</PageSize[522 756]/ImagingBBox null>>setpagedevice"
*PageRegion Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageRegion Letter/US Letter: "<</PageSize[612 792]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageRegion
*DefaultImageableArea: Letter
*ImageableArea A4/A4: "8 8 587 826"
*ImageableArea A5/A5: "8 8 412 579"
*ImageableArea A6/A6: "8 8 289 404"
*ImageableArea B5/JIS B5: "8 8 508 713"
*ImageableArea B6/JIS B6: "8 8 355 500"
*ImageableArea EnvC5/Envelope C5: "8 8 451 633"
*ImageableArea EnvMonarch/Envelope Monarch: "8 8 271 524"
*ImageableArea EnvDL/Envelope DL: "8 8 304 608"
*ImageableArea Executive/Executive: "8 8 514 740"
*ImageableArea Legal/US Legal: "8 8 604 992"
*ImageableArea Letter/US Letter: "8 8 604 776"
*DefaultPaperDimension: Letter
*PaperDimension A4/A4: "595 842"
*PaperDimension A5/A5: "420 595"
*PaperDimension A6/A6: "297 420"
*PaperDimension B5/JIS B5: "516 729"
*PaperDimension B6/JIS B6: "363 516"
*PaperDimension EnvC5/Envelope C5: "459 649"
*PaperDimension EnvMonarch/Envelope Monarch: "279 540"
*PaperDimension EnvDL/Envelope DL: "312 624"
*PaperDimension Executive/Executive: "522 756"
*PaperDimension Legal/US Legal: "612 1008"
*PaperDimension Letter/US Letter: "612 792"

[nateanth]

I'm having the same issue with my Brother Laser printer only offering 4 letter sizes on IOS, and none of them are Letter size.

[chuckcharlie]

Sorry, I haven't had time to look at this. I will try to troubleshoot this weekend. I did confirm I have the same issue though. I just realized I have been using A4 the whole time and never noticed.

[zacs]

In the past I couldn't even print (it just silently failed) some docs. I thought it was because of this weirdness, but was wrong

The actual problem is that the brlaser package in apt and apk is old. I ended up having to compile the latest from source inside the container. I know the fix and could open a PR to build brlaser from source, but wasn't sure if that would be welcome, given it is a little heavy-handed and most folks aren't using Brother USB printers. If interested, I can submit though!

[thomasjpr]

Seeing this same issue when printing on macOS/iOS/iPad OS to an HP LaserJet 4015.

[FiZiX]

I'm also seeing this issue with a Ricoh SP C250DN

[FiZiX]

Submitted pull request: #33