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Spike: Collect and Utilize Analytics Data for React Magma Documentation Site #1589

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moathabuhamad-cengage opened this issue Nov 27, 2024 · 0 comments
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chore Misc. task to complete react-magma-docs Improvements or additions to documentation

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@moathabuhamad-cengage
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Objective :

  1. Evaluate Analytics Tools: Determine which analytics tools (e.g.,Google Analytics, Mixpanel, Plausible Algolia, MS Clarity) are most suitable for tracking user behavior and engagement on the documentation site.
  2. Identify Metrics: Identify the most useful metrics for understanding user interaction, such as search terms, clicks, page views, and feedback.
  3. Assess Technical Feasibility: Investigate how these tools can be integrated into the existing documentation site and any potential implementation challenges.
  4. Provide Insights for Improvements: Gather insights on user behavior that will inform future decisions on documentation content updates, navigation improvements, and user experience enhancements.

The following table provides an overview of the key metrics we might be interested in tracking

Metric Category Metric Usecase
General Engagement Metrics Page Views Identify popular pages for prioritizing updates.
  Unique Visitors Gauge overall reach and adoption of the library.
  Session Duration Evaluate engagement with content (e.g., thorough reading or skimming).
  Bounce Rate Assess if users find relevant content quickly or leave early.
Interaction Metrics Click Tracking Understand how users navigate documentation (links, buttons, code).
  Scroll Depth Identify whether users are viewing the entire page or leaving early.
  Code Snippet Copy Interactions Track which code snippets are used most frequently.
  Heatmaps Visualize areas of user interest on documentation pages.
Search Behavior (from Algolia) Search Queries Identify common searches to understand what users are looking for.
  No-Result Queries Identify gaps in documentation or keywords that need expansion.
  Search Exit Rate Measure if users leave after searching, indicating unsatisfactory results.
User Feedback Metrics Feedback Responses (e.g., "Was this helpful?") Collect data on page usefulness to prioritize revisions.
  Comment/Review Submissions Gather qualitative insights into user needs and pain points.
  Rating System Evaluate developer satisfaction with specific pages or components.
Adoption and Usage Metrics NPM Downloads Correlate library usage with documentation traffic and updates.
  Version-Specific Page Views Ensure the most-used versions have updated documentation.
Session Tracking Metrics Session Recordings Observe real user flows to identify pain points in navigation.
  Dead Clicks Track clicks on non-interactive elements, indicating confusion.
  Rage Clicks Identify frustration with unresponsive or confusing UI elements.
Error and Drop-Off Metrics Exit Pages Identify pages where users drop off, indicating lack of relevant info.
  404 Errors Ensure all documentation links are valid and working correctly.
Content-Specific Metrics Popular Components Identify the most visited component documentation for updates.
  Code Sample Interactions Track which code examples are most often copied or used.
Developer Sentiment Sentiment Analysis on Feedback Gauge developer satisfaction with specific parts of the docs.
  Rating of Key Features Identify areas that need improvement based on negative feedback.
@moathabuhamad-cengage moathabuhamad-cengage added chore Misc. task to complete react-magma-docs Improvements or additions to documentation labels Nov 27, 2024
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Labels
chore Misc. task to complete react-magma-docs Improvements or additions to documentation
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