Require a public IP address to access the port 8000 - to solve "Disconnected from server issue"

[18792823]

"require a public IP address to solve this issue"

I am having the same issue. After setting up the CRISPRAnalyzeR in Kitematic, the address of the CRISPRAnalyzeR web interface I have is http://192.168.99.101:8000/CRISPRAnalyzeR/
I thought there is a block in the port, but this is what ICT support from my University noticed.
"Owing to the private IP (192.168.99.100) there will be no connection available.
This is on a private IP range which is not routable over the Internet nor at our University and therefore is not accessible.
A public IP is required to access this server, once that is obtained, then traffic should be able to flow to it."

Now, can I please request a public IP address to able to access the port?
Best,
Mithun

[jwinter6]

Hi,
sorry for delayed responses.
I try to find out a solution, however I was not able to reporduce it so far.

Do you setup kitematic and try to use it on the same PC or from aother PC on the network?
Is your PC in a windows domain or a similar network, that might have settings in charge to limit IP adress use?

Usually it should be LOCALHOST, which is 192.168.0.X and not 192.168.101,
could you plase try to use

http://localhost:8000?

Cheers
Jan

[18792823]

Hi Jan Thank you for the reply. I tried to use Kitematic with the same computer where I set up the CRISPRanalyzer. I have tried the procedure with my personal computer as well as my office computer in two different networks (either private or University network). Both PCs have "Windows 10 Education" version operating system. The IP address when I setup crispranalyzer in the office computer (on the University network) is 192.168.99.100, although when I try to set it up in the personal computer (private network), it shows localhost instead of the IP number. In both cases I was not able to upload my data, it immediately says "Disconnected from the server". Another thing is that when I try to install crispranalyzer directly by searching the icon on the Kitematic, it stops after ~50% progress. Therefore, I have been installing crispranalyzer on kitematic using the command line as mentioned in the advanced user section. For example, I installed crispranalyzer by running the command "docker run --rm -p 8000:8000 boutroslab/crispranalyzer:latest" or "docker pull boutroslab/crispranalyzer:latest" on the cmd.exe or Windows PowerShell. What do you think? Cheers Mithun

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________________________________ From: Jan Winter <[email protected]> Sent: Monday, 4 February 2019 12:46 AM To: boutroslab/CRISPRAnalyzeR Cc: MITHUN DAS; Author Subject: Re: [boutroslab/CRISPRAnalyzeR] Require a public IP address to access the port 8000 - to solve "Disconnected from server issue" (#55) Hi, sorry for delayed responses. I try to find out a solution, however I was not able to reporduce it so far. Do you setup kitematic and try to use it on the same PC or from aother PC on the network? Is your PC in a windows domain or a similar network, that might have settings in charge to limit IP adress use? Usually it should be LOCALHOST, which is 192.168.0.X and not 192.168.101, could you plase try to use http://localhost:8000<http://localhost:8000>? Cheers Jan — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#55 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/AsxnuteCfcZC1NL-19KakL9iKuypyB2sks5vJugygaJpZM4abaJw>.