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Restore transaction failure reason to main description #1591

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msherry opened this issue Dec 22, 2014 · 2 comments
Open

Restore transaction failure reason to main description #1591

msherry opened this issue Dec 22, 2014 · 2 comments

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@msherry
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msherry commented Dec 22, 2014

image

This used to include the reason, like "418: This transaction was declined..." Now, there's no indication of the reason for failure.

https://dashboard.balancedpayments.com/#/marketplaces/MP6iJ4FmhYcSmw344XWJU9fN/logs/OHM5547ae268a0011e4ab7e0230f00c9248

@msherry
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msherry commented Dec 24, 2014

It looks like this is specific to card debits. Bank account credits still display a reason correctly:

image

https://dashboard.balancedpayments.com/#/marketplaces/MP4p1vzBzQVoiWdeg8cLeFd6/credits/CR4FmPSmyHFLOtCrlgkiP1oH

@kyungmin kyungmin self-assigned this Dec 26, 2014
@msherry msherry reopened this Jan 6, 2015
@msherry
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msherry commented Jan 6, 2015

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