Corrupted file

[Rinacio19]

Configuration

• Keka version: [1.4.3 (5464)]
• macOS version: [14.5 (23F79)]

Describe the bug

I'm trying to extract a split zip file but keep getting the same error message. I've downloaded the file multiple times in case it's corrupted.

2024-07-30 08:40:06.911 Dev mode enabled
2024-07-30 08:40:06.912 READER: Dev reader mode enabled
2024-07-30 08:40:06.912 NOTIFICATION: Dev notifications mode enabled
2024-07-30 08:40:06.912 Running on OS X/macOS version 14.5 (Build 23F79) (arm64)
2024-07-30 08:40:06.912 Running sandboxed Keka (WEB) version 1.4.3 (5464)
2024-07-30 08:40:06.913 Used localization: en
2024-07-30 08:40:06.918 READER: 15% 137 17% 152 - 184JINZ8/Z8P_9153.JPG 18% 168 20% 185 23% 211 26% 234 - 184JINZ8/Z8P_9236.JPG 26% 239 - 184JINZ8/Z8P_9241.JPG 29% 264 - 184JINZ8/Z8P_9267.JPG 32% 293 - 184JINZ8/Z8P_9297.JPG 34% 313 - 184JINZ8/Z8P_9317.JPG 37% 340 - 184JINZ8/Z8P_9344.JPG 40% 374 43% 410 - 184JINZ8/Z8P_9414.JPG 46% 442 - 184JINZ8/Z8P_9446.JPG 49% 466 - 184JINZ9/Z9P_2953.JPG 51% 483 - 184JINZ9/Z9P_2970.JPG 54% 504 - 184JINZ9/Z9P_2991.JPG 56% 529 - 184JINZ9/Z9P_3016.JPG 59% 546 - 184JINZ9/Z9P_3033.JPG 63% 572 - 184JINZ9/Z9P_3059.JPG 66% 591 - 184JINZ9/Z9P_3078.JPG 68% 607 - 184JINZ9/Z9P_3094.JPG 70% 620 - 184JINZ9/Z9P_3107.JPG 74% 647 - 184JINZ9/Z9P_3134.JPG 77% 669 - 184JINZ9/Z9P_3156.JPG 80% 694 - 184JINZ9/Z9P_3181.JPG 83% 712 - 184JINZ9/Z9P_3199.JPG 86% 734 - 184JINZ9/Z9P_3221.JPG 89% 757 92% 779 - 184JINZ9/Z9P_3266.JPG 95% 806 - 184JINZ9/Z9P_3293.JPG 98% 833 - 184JINZ9/Z9P_3320.JPG
Sub items Errors: 4

Archives with Errors: 1

Sub items Errors: 4

2024-07-30 08:40:06.919 READER: ERROR: CRC Failed : 184JINZ8/Z8P_9153.JPG
ERROR: CRC Failed : 184JINZ8/Z8P_9241.JPG
ERROR: CRC Failed : 184JINZ8/Z8P_9267.JPG

2024-07-30 08:40:07.340 READER: 184JINZ8/Z8P_9241.JPG (8553428 B)... Failed! (Wrong checksum)

2024-07-30 08:40:12.860 READER: Extraction to directory "/Users/cristo/Downloads/untitled folder/2024-06-15.kextraction/Operation" failed (4 files failed.)

2024-07-30 08:40:12.965 DEV: Checking ended task
2024-07-30 08:40:13.277 DEV: Checking tasks queue
2024-07-30 08:40:13.278 The extraction at /Users/cristo/Downloads/untitled folder/2024-06-15.kextraction/Operation is empty
2024-07-30 08:40:13.278 DEV: Path set as available: /Users/cristo/Downloads/untitled folder/2024-06-15.kextraction
2024-07-30 08:40:13.279 DEV: Error code 1
2024-07-30 08:40:13.279 NOTIFICATION: Notify task...
2024-07-30 08:40:13.279 NOTIFICATION: Notify with title: Extraction failed
2024-07-30 08:40:13.280 NOTIFICATION: Notify with informativeText: Extraction failed
2024-07-30 08:40:13.283 DEV: (
"OS: Version 14.5 (Build 23F79) (arm64)",
"Keka: v1.4.3-r5464 (WEB) (Sandboxed) (en)",
"Format detected: Unknown",
"Binary used: keka7zz",
"Arguments: (\n x,\n "/Users/cristo/Downloads/untitled folder/2024-06-15.zip",\n "-snld",\n "-aou",\n "-xr!__MACOSX",\n "-bsp1"\n)",
"\n7-Zip (z) 24.07 (arm64) : Copyright (c) 1999-2024 Igor Pavlov : 2024-06-19 : Modified by aone for Keka\n 64-bit arm_v:8.5-A locale=en_US.UTF-8 Threads:8 OPEN_MAX:2560, ASM\n\nScanning the drive for archives:\n 0M Scan /Users/cristo/Downloads/untitled folder/",
"1 file, 1001045963 bytes (955 MiB)\n\nExtracting archive: /Users/cristo/Downloads/untitled folder/2024-06-15.zip\n--\nPath = /Users/cristo/Downloads/untitled folder/2024-06-15.zip\nType = zip\nPhysical Size = 1001045963\nEmbedded Stub Size = 4\n64-bit = +\nCharacteristics = Zip64\nTotal Physical Size = 7282435631\nMultivolume = +\nVolume Index = 3\nVolumes = 4\n\n 0%",
"ERROR: CRC Failed : 184JINZ8/Z8P_9106.JPG\n",
" 13% 126",
"OS: Version 14.5 (Build 23F79) (arm64)",
"Keka: v1.4.3-r5464 (WEB) (Sandboxed) (en)",
"Format detected: Unknown",
"Binary used: kekaunar",
"Arguments: (\n "-q",\n "-r",\n "-D",\n "-K",\n "-nq",\n "-o",\n "/Users/cristo/Downloads/untitled folder/2024-06-15.kextraction/Operation",\n "/Users/cristo/Downloads/untitled folder/2024-06-15.zip"\n)",
" 15% 137 17% 152 - 184JINZ8/Z8P_9153.JPG 18% 168 20% 185 23% 211 26% 234 - 184JINZ8/Z8P_9236.JPG 26% 239 - 184JINZ8/Z8P_9241.JPG 29% 264 - 184JINZ8/Z8P_9267.JPG 32% 293 - 184JINZ8/Z8P_9297.JPG 34% 313 - 184JINZ8/Z8P_9317.JPG 37% 340 - 184JINZ8/Z8P_9344.JPG 40% 374 43% 410 - 184JINZ8/Z8P_9414.JPG 46% 442 - 184JINZ8/Z8P_9446.JPG 49% 466 - 184JINZ9/Z9P_2953.JPG 51% 483 - 184JINZ9/Z9P_2970.JPG 54% 504 - 184JINZ9/Z9P_2991.JPG 56% 529 - 184JINZ9/Z9P_3016.JPG 59% 546 - 184JINZ9/Z9P_3033.JPG 63% 572 - 184JINZ9/Z9P_3059.JPG 66% 591 - 184JINZ9/Z9P_3078.JPG 68% 607 - 184JINZ9/Z9P_3094.JPG 70% 620 - 184JINZ9/Z9P_3107.JPG 74% 647 - 184JINZ9/Z9P_3134.JPG 77% 669 - 184JINZ9/Z9P_3156.JPG 80% 694 - 184JINZ9/Z9P_3181.JPG 83% 712 - 184JINZ9/Z9P_3199.JPG 86% 734 - 184JINZ9/Z9P_3221.JPG 89% 757 92% 779 - 184JINZ9/Z9P_3266.JPG 95% 806 - 184JINZ9/Z9P_3293.JPG 98% 833 - 184JINZ9/Z9P_3320.JPG\nSub items Errors: 4\n\nArchives with Errors: 1\n\nSub items Errors: 4\n",
"ERROR: CRC Failed : 184JINZ8/Z8P_9153.JPG\nERROR: CRC Failed : 184JINZ8/Z8P_9241.JPG\nERROR: CRC Failed : 184JINZ8/Z8P_9267.JPG\n",
" 184JINZ8/Z8P_9241.JPG (8553428 B)... Failed! (Wrong checksum)\n",
"Extraction to directory "/Users/cristo/Downloads/untitled folder/2024-06-15.kextraction/Operation" failed (4 files failed.)\n",
"Error code 1"
)
2024-07-30 08:40:13.390 NOTIFICATION: Notification didDeliverNotification
2024-07-30 08:40:13.391 NOTIFICATION: {
path = "/Users/cristo/Downloads/untitled folder/2024-06-15.zip";
type = 3;
}

[aonez]

@Rinacio19 the logs shows that the file is corrupt. How many parts does it have? Are they in the same folder?

If all its placed where it should, maybe it was corrupted while being uploaded. Please check with your source.

[Rinacio19]

3 parts in the same folder. I requested the source to send me the files again, however, I got the same error message. They open just fine on his (Windows) PC.

[aonez]

Did the source sent you the same link or did they uploaded the files again?

You can both check the files checksum to be sure the original file and your downloaded file are exactly the same. Do this with each of the three parts.

On Windows, using cmd:

certutil -hashfile C:\path\to\your\file.zip MD5

On macOS, using the Terminal.app:

md5 /path/to/your/file.zip

[Rinacio19]

same link. I've requested new ones.

[Rinacio19]

I confirmed the file I got is different, however, I still get the same error message.

Log:

OS: Version 14.5 (Build 23F79) (arm64)
Keka: v1.4.3-r5464 (WEB) (Sandboxed) (en)
Format detected: Unknown
Binary used: keka7zz
Arguments: (
x,
"/Users/cristo/Downloads/June 15/June 15.zip",
"-snld",
"-aou",
"-xr!__MACOSX",
"-bsp1"
)

7-Zip (z) 24.07 (arm64) : Copyright (c) 1999-2024 Igor Pavlov : 2024-06-19 : Modified by aone for Keka
64-bit arm_v:8.5-A locale=en_US.UTF-8 Threads:8 OPEN_MAX:2560, ASM

Scanning the drive for archives:
0M Scan /Users/cristo/Downloads/June 15/
1 file, 1001045963 bytes (955 MiB)

Extracting archive: /Users/cristo/Downloads/June 15/June 15.zip

Path = /Users/cristo/Downloads/June 15/June 15.zip
Type = zip
Physical Size = 1001045963
Embedded Stub Size = 4
64-bit = +
Characteristics = Zip64
Total Physical Size = 7282435631
Multivolume = +
Volume Index = 3
Volumes = 4

0%
7% 79
15% 136
ERROR: CRC Failed : 184JINZ9/Z9P_3227.JPG

Sub items Errors: 1

Archives with Errors: 1

Sub items Errors: 1

OS: Version 14.5 (Build 23F79) (arm64)
Keka: v1.4.3-r5464 (WEB) (Sandboxed) (en)
Format detected: Unknown
Binary used: kekaunar
Arguments: (
"-q",
"-r",
"-D",
"-K",
"-nq",
"-o",
"/Users/cristo/Downloads/June 15/June 15.kextraction/Operation",
"/Users/cristo/Downloads/June 15/June 15.zip"
)
Extraction to directory "/Users/cristo/Downloads/June 15/June 15.kextraction/Operation" failed (1 file failed.)

Error code 1

[aonez]

It seems it's corrupted on another part of the file. Please check with your source the checksum of the files, as stated before:

On Windows, using cmd:

certutil -hashfile C:\path\to\your\file.zip MD5

On macOS, using the Terminal.app:

md5 /path/to/your/file.zip