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FAQ.md

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Frequently Asked Questions

Can a user request and grant access to resources to themselves? (like in the gif)

Not really, what you see in the gif happens because the requester is the bot admin. The normal flow is actually what you’d expect: user x requests access, and users y or z (bot admins) approve. You might want to take a look at the ACCESS_CONFIGURATION - specially the possible workflows

Is it possible to only allow a different person to approve than who requested?

Absolutely, it’s an independent config. Everyone can be a user. However, bot admins are configured only at installation time via env variables: SDM_ADMINS

Where does the list of "available resources" populate from?

The resources you see and can request access to, are all the ones available in your account. That’s because the bot uses API Keys. You can restrict certain resources using tags setting the var SDM_HIDE_RESOURCE_TAG or you can hide all resources by enabling the var SDM_ALLOW_RESOURCE_TAG and adding the correspondent tag only to the resources that you want to show. Besides you can use CONTROL_RESOURCES_ROLE_NAME for listing only resources associated with a specific role. See CONFIGURE_ACCESSBOT

Can the bot send the approval requests to SDM admins via a Slack DM? Or only post to a channel?

You can do both, it’s configurable. Most of the users prefer to communicate with AccessBot through a channel and leave all messages there (as a log)

How can I invite AccessBot to my channel?

Just mention @accessbot in your channel

How can I use AccessBot in a private channel?

Invite AccessBot to your private channel and add the scope usergroups:read to your bot

Why I need to create a Clasic Slack App?

At the moment there are no plans to move to the Events API, the integration complexity behind firewalls or corporate networks would increase significantly, because the bot would need to expose an endpoint for receiving Slack events. AcessBot uses the RTM interface, and Slack support of the new Socket Mode -a similar approach- is still limited and only supported in beta state by Errbot (the bot framework). Slack encourages users to keep their classic apps for now - guess until Socket Mode becomes the standard.

How can I get my AccessBot version?

Send the following direct message to the Bot: plugin config AccessBot