diff --git a/Gemfile b/Gemfile
index 0796d99e..ec3ae29d 100644
--- a/Gemfile
+++ b/Gemfile
@@ -7,6 +7,9 @@ gem "artemis"
 gem "bootsnap", require: false
 gem "chartkick"
 gem "dartsass-rails"
+gem "faraday"
+gem "faraday-multipart"
+gem "faraday-retry"
 gem "friendly_id"
 gem "gds-sso"
 gem "govuk_app_config"
diff --git a/Gemfile.lock b/Gemfile.lock
index afc9cd64..6cb5fe6e 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -80,8 +80,8 @@ GEM
       minitest (>= 5.1)
       mutex_m
       tzinfo (~> 2.0)
-    addressable (2.8.6)
-      public_suffix (>= 2.0.2, < 6.0)
+    addressable (2.8.7)
+      public_suffix (>= 2.0.2, < 7.0)
     artemis (1.0.2)
       activesupport (>= 4.0.0)
       graphql
@@ -139,15 +139,19 @@ GEM
     drb (2.2.1)
     erubi (1.13.0)
     execjs (2.9.1)
-    factory_bot (6.4.5)
+    factory_bot (6.4.6)
       activesupport (>= 5.0.0)
     factory_bot_rails (6.4.3)
       factory_bot (~> 6.4)
       railties (>= 5.0.0)
-    faraday (2.9.1)
+    faraday (2.9.2)
       faraday-net_http (>= 2.0, < 3.2)
+    faraday-multipart (1.0.4)
+      multipart-post (~> 2)
     faraday-net_http (3.1.0)
       net-http
+    faraday-retry (2.2.1)
+      faraday (~> 2.0)
     friendly_id (5.5.1)
       activerecord (>= 4.0.0)
     gds-api-adapters (96.0.1)
@@ -167,13 +171,15 @@ GEM
       warden-oauth2 (~> 0.0.1)
     globalid (1.2.1)
       activesupport (>= 6.1)
-    google-protobuf (3.25.3)
+    google-protobuf (4.27.1)
+      bigdecimal
+      rake (>= 13)
     googleapis-common-protos-types (1.15.0)
       google-protobuf (>= 3.18, < 5.a)
-    govuk_app_config (9.11.2)
+    govuk_app_config (9.12.0)
       logstasher (~> 2.1)
-      opentelemetry-exporter-otlp (>= 0.25, < 0.27)
-      opentelemetry-instrumentation-all (>= 0.39.1, < 0.61.0)
+      opentelemetry-exporter-otlp (>= 0.25, < 0.29)
+      opentelemetry-instrumentation-all (>= 0.39.1, < 0.62.0)
       opentelemetry-sdk (~> 1.2)
       plek (>= 4, < 6)
       prometheus_exporter (~> 2.0)
@@ -200,9 +206,9 @@ GEM
       redis (< 5)
       redis-namespace (~> 1.6)
       sidekiq (~> 6.5, >= 6.5.12)
-    graphql (2.3.2)
+    graphql (2.3.5)
       base64
-    graphql-client (0.22.0)
+    graphql-client (0.23.0)
       activesupport (>= 3.0)
       graphql (>= 1.13.0)
     hashdiff (1.1.0)
@@ -222,7 +228,7 @@ GEM
       reline (>= 0.4.2)
     json (2.7.2)
     jsonapi-renderer (0.2.2)
-    jwt (2.8.1)
+    jwt (2.8.2)
       base64
     kramdown (2.4.0)
       rexml
@@ -241,7 +247,7 @@ GEM
       net-smtp
     marcel (1.0.4)
     matrix (0.4.2)
-    method_source (1.0.0)
+    method_source (1.1.0)
     mime-types (3.5.2)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2024.0604)
@@ -251,12 +257,14 @@ GEM
     mocha (2.4.0)
       ruby2_keywords (>= 0.0.5)
     msgpack (1.7.2)
-    multi_xml (0.6.0)
+    multi_xml (0.7.1)
+      bigdecimal (~> 3.1)
+    multipart-post (2.4.1)
     mutex_m (0.2.0)
     mysql2 (0.5.6)
     net-http (0.4.1)
       uri
-    net-imap (0.4.12)
+    net-imap (0.4.14)
       date
       net-protocol
     net-pop (0.1.2)
@@ -296,18 +304,18 @@ GEM
     opentelemetry-api (1.2.5)
     opentelemetry-common (0.21.0)
       opentelemetry-api (~> 1.0)
-    opentelemetry-exporter-otlp (0.26.3)
-      google-protobuf (~> 3.14)
+    opentelemetry-exporter-otlp (0.28.0)
+      google-protobuf (>= 3.18)
       googleapis-common-protos-types (~> 1.3)
       opentelemetry-api (~> 1.1)
       opentelemetry-common (~> 0.20)
       opentelemetry-sdk (~> 1.2)
       opentelemetry-semantic_conventions
-    opentelemetry-helpers-mysql (0.1.0)
+    opentelemetry-helpers-mysql (0.1.1)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.20)
-    opentelemetry-helpers-sql-obfuscation (0.1.0)
-      opentelemetry-common (~> 0.20)
+      opentelemetry-common (~> 0.21)
+    opentelemetry-helpers-sql-obfuscation (0.1.1)
+      opentelemetry-common (~> 0.21)
     opentelemetry-instrumentation-action_mailer (0.1.0)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-active_support (~> 0.1)
@@ -329,11 +337,12 @@ GEM
     opentelemetry-instrumentation-active_record (0.7.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-active_support (0.5.1)
+    opentelemetry-instrumentation-active_support (0.5.3)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-all (0.60.0)
+    opentelemetry-instrumentation-all (0.61.0)
       opentelemetry-instrumentation-active_model_serializers (~> 0.20.1)
+      opentelemetry-instrumentation-aws_lambda (~> 0.1.0)
       opentelemetry-instrumentation-aws_sdk (~> 0.5.0)
       opentelemetry-instrumentation-bunny (~> 0.21.0)
       opentelemetry-instrumentation-concurrent_ruby (~> 0.21.1)
@@ -366,11 +375,15 @@ GEM
       opentelemetry-instrumentation-sidekiq (~> 0.25.0)
       opentelemetry-instrumentation-sinatra (~> 0.23.1)
       opentelemetry-instrumentation-trilogy (~> 0.59.0)
+    opentelemetry-instrumentation-aws_lambda (0.1.0)
+      opentelemetry-api (~> 1.0)
+      opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-aws_sdk (0.5.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-base (0.22.3)
+    opentelemetry-instrumentation-base (0.22.4)
       opentelemetry-api (~> 1.0)
+      opentelemetry-common (~> 0.21)
       opentelemetry-registry (~> 0.1)
     opentelemetry-instrumentation-bunny (0.21.3)
       opentelemetry-api (~> 1.0)
@@ -378,24 +391,20 @@ GEM
     opentelemetry-instrumentation-concurrent_ruby (0.21.3)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-dalli (0.25.2)
+    opentelemetry-instrumentation-dalli (0.25.3)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-delayed_job (0.22.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-ethon (0.21.6)
+    opentelemetry-instrumentation-ethon (0.21.7)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-excon (0.22.2)
+    opentelemetry-instrumentation-excon (0.22.3)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-faraday (0.24.3)
+    opentelemetry-instrumentation-faraday (0.24.5)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-grape (0.1.8)
       opentelemetry-api (~> 1.0)
@@ -410,13 +419,11 @@ GEM
     opentelemetry-instrumentation-http (0.23.3)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-http_client (0.22.5)
+    opentelemetry-instrumentation-http_client (0.22.6)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-koala (0.20.4)
+    opentelemetry-instrumentation-koala (0.20.5)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-lmdb (0.22.2)
       opentelemetry-api (~> 1.0)
@@ -429,9 +436,8 @@ GEM
       opentelemetry-helpers-mysql
       opentelemetry-helpers-sql-obfuscation
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-net_http (0.22.5)
+    opentelemetry-instrumentation-net_http (0.22.6)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-pg (0.27.3)
       opentelemetry-api (~> 1.0)
@@ -443,9 +449,8 @@ GEM
     opentelemetry-instrumentation-racecar (0.3.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-rack (0.24.4)
+    opentelemetry-instrumentation-rack (0.24.5)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-rails (0.30.2)
       opentelemetry-api (~> 1.0)
@@ -459,31 +464,26 @@ GEM
     opentelemetry-instrumentation-rake (0.2.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-rdkafka (0.4.5)
+    opentelemetry-instrumentation-rdkafka (0.4.6)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-redis (0.25.5)
+    opentelemetry-instrumentation-redis (0.25.6)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-resque (0.5.2)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-restclient (0.22.5)
+    opentelemetry-instrumentation-restclient (0.22.6)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
     opentelemetry-instrumentation-ruby_kafka (0.21.1)
       opentelemetry-api (~> 1.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-sidekiq (0.25.4)
+    opentelemetry-instrumentation-sidekiq (0.25.5)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
-    opentelemetry-instrumentation-sinatra (0.23.4)
+    opentelemetry-instrumentation-sinatra (0.23.5)
       opentelemetry-api (~> 1.0)
-      opentelemetry-common (~> 0.21.0)
       opentelemetry-instrumentation-base (~> 0.22.1)
       opentelemetry-instrumentation-rack (~> 0.21)
     opentelemetry-instrumentation-trilogy (0.59.3)
@@ -501,8 +501,8 @@ GEM
       opentelemetry-semantic_conventions
     opentelemetry-semantic_conventions (1.10.0)
       opentelemetry-api (~> 1.0)
-    parallel (1.24.0)
-    parser (3.3.2.0)
+    parallel (1.25.1)
+    parser (3.3.3.0)
       ast (~> 2.4.1)
       racc
     plek (5.2.0)
@@ -510,14 +510,14 @@ GEM
       capybara (>= 2.1, < 4)
       cliver (~> 0.3.1)
       websocket-driver (>= 0.2.0)
-    prometheus_exporter (2.1.0)
+    prometheus_exporter (2.1.1)
       webrick
     pry (0.14.2)
       coderay (~> 1.1)
       method_source (~> 1.0)
     psych (5.1.2)
       stringio
-    public_suffix (5.0.5)
+    public_suffix (6.0.0)
     puma (6.4.2)
       nio4r (~> 2.0)
     racc (1.8.0)
@@ -586,7 +586,7 @@ GEM
       netrc (~> 0.8)
     rexml (3.3.0)
       strscan
-    rouge (4.2.1)
+    rouge (4.3.0)
     rubocop (1.64.1)
       json (~> 2.3)
       language_server-protocol (>= 3.17.0)
@@ -600,10 +600,10 @@ GEM
       unicode-display_width (>= 2.4.0, < 3.0)
     rubocop-ast (1.31.3)
       parser (>= 3.3.1.0)
-    rubocop-capybara (2.20.0)
-      rubocop (~> 1.41)
-    rubocop-factory_bot (2.25.1)
+    rubocop-capybara (2.21.0)
       rubocop (~> 1.41)
+    rubocop-factory_bot (2.26.1)
+      rubocop (~> 1.61)
     rubocop-govuk (4.18.0)
       rubocop (= 1.64.1)
       rubocop-ast (= 1.31.3)
@@ -622,13 +622,13 @@ GEM
       rubocop-capybara (~> 2.17)
       rubocop-factory_bot (~> 2.22)
       rubocop-rspec_rails (~> 2.28)
-    rubocop-rspec_rails (2.28.3)
-      rubocop (~> 1.40)
+    rubocop-rspec_rails (2.29.1)
+      rubocop (~> 1.61)
     ruby-progressbar (1.13.0)
     ruby2_keywords (0.0.5)
-    sass-embedded (1.71.1)
-      google-protobuf (~> 3.25)
-      rake (>= 13.0.0)
+    sass-embedded (1.77.5)
+      google-protobuf (>= 3.25, < 5.0)
+      rake (>= 13)
     sawyer (0.9.2)
       addressable (>= 2.3.5)
       faraday (>= 0.17.3, < 3)
@@ -707,6 +707,9 @@ DEPENDENCIES
   dartsass-rails
   database_cleaner
   factory_bot_rails
+  faraday
+  faraday-multipart
+  faraday-retry
   friendly_id
   gds-sso
   govuk_app_config