Barriers to adoption

Key Headlines

User research is a priority for several teams. In some cases there may be obstacles that delay the form creation process.
We uncovered recurring concerns and needs from DDaT users in content teams:
Content teams are worried that non DDaT users will create forms that are poorly designed or have not undergone GDPR checks.
Content teams would like visibility over who has an account within their department.
Content teams would like to manage accounts within their department.
Content teams would like to be involved from the beginning of the form creation process.