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DR003-enough-common-features.md

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DR003: We have identified enough common features to tackle at least 965 (25%) forms as our minimum target range.

Date: 2021-10-15

Status

Accepted

Context

We needed to know whether there is enough value in building a common platform according to:

  • Epic 2: are there enough common form features to build a common platform?
  • And the 11th & 15th riskiest assumptions:
    • 11th - ID44:That the forms in the long tail can/should be turned into digital services)
    • 15th - ID13: We can build a product that provides enough patterns and components to cover a sufficient number of government forms / transactions (bearing in mind that many online forms have some fairly technical features like branching, address pickers, autocompletes, document uploads etc.

We audited a sample of forms on GOV.UK to learn which features are most commonly required.

Decision

We will provide features needed to theoretically tackle at least 6 forms in private beta.

We are assured that by having the listed form features we will be able to tackle 26 forms at the start of private beta and later 189 forms. This will enable us to assess the demand for the gov.uk forms platform by working with 5% of our target group.

These features also give us some flexibility to partner with teams creating forms for 3 brand new lower volume services.

Available from start of private beta Later in private beta
Estimated number of forms teams we could contact 259 1,892
Number of forms if 10% partner with us 26 189
Text fields Yes Yes
Optional and required questions Yes Yes
Select one option Yes Yes
Select one or more options Yes Yes
In-form help text Yes Yes
Add multiple pages Yes Yes
Validate email and UK addresses Yes Yes
Share draft forms Yes Yes
Check answers before sending Yes Yes
Legal declaration Replaces signatures Yes Yes
Email confirmations Yes Yes
Save and return No Yes
Skip questions or sections No Yes
Upload documents and photos No Yes
Accept multiple responses to questions No Yes
Take payments No Yes

Consequences

  1. With the confidence of common form features we have put in a plan to reach out to teams to partner for our private beta with our goal to get 10 partnerships from the top 20 organisations.

  2. Any technical/architectural considerations, now that we know what to build for private beta.