End User Agreement (EUA) XXX has expired

[tcrasset]

Verified issue does not already exist?

• I have searched and found no existing issue
• I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)

What happened?

On the client side, I see that my account has trouble syncing. It's only one account, but I have another from the same bank, and there is no problem with that one.

Checking the logs on the server, I get the following response from GoCardless:

data: {

summary: 'End User Agreement (EUA) [REDACTED] has expired',

detail: 'EUA was valid for 90 days and it expired at 2024-11-11 13:16:20.020248. The end user must connect the account once more with new EUA and Requisition',

status_code: 400

}

I guess this either needs to be returned to the user asking him to relink explicitly, or handled on the server (which I don't think is possible)

Link to previously closed issue: #1290

Where are you hosting Actual?

Pikapods

What browsers are you seeing the problem on?

Firefox

Operating System

Linux