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[Bug]: Lost file after update #2236

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jamisonhill opened this issue Jan 16, 2024 · 2 comments
Closed
1 task done

[Bug]: Lost file after update #2236

jamisonhill opened this issue Jan 16, 2024 · 2 comments
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@jamisonhill
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Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

I saw a notice in my app that a server update was available. It was just a dot release so likely not an essential update. I run Actual in Docker so I pulled the latest and ran it again, but it asked me to enter in my server URL and then create a new password. It didn't have any option to login, only the new password option. I am still accessing the same server at the same address as before the update. When I completed the new password action, it loaded my budget, but only the one I most recently had open. I had another file that I would typically go to by choosing to "close file" and selecting the other, but now that file is no longer available. That was my daughter's budget and as much as I would like to hope she did regular backups by exporting her file like I do for mine, alas she has not done so. Is there any way to point Actual back in some way to the original files that I had shown prior to the update? In the screenshot you can see that only 1 of my 2 files are showing now. Please help if there is a way to solve this. Thanks.

Screenshot 2024-01-16 at 3 10 12 PM

What error did you receive?

No response

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox, Chrome, Safari, Microsoft Edge

Operating System

Mac OSX

@jamisonhill jamisonhill added the bug Something isn't working label Jan 16, 2024
@MatissJanis
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👋 This is not really a bug report, so sadly I'll have to close it. If you're looking for support - I'd recommend reaching out on our community discord. It's quite active and I hope folks will help you there.

@MatissJanis MatissJanis closed this as not planned Won't fix, can't repro, duplicate, stale Jan 16, 2024
@jamisonhill
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Understood. Sorry for the miss. Thanks for the reply.

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