Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Bug]: Failed loading available banks: GoCardless access credentials might be misconfigured. Please set them up again. #2159

Closed
1 task done
ShooTeX opened this issue Jan 2, 2024 · 3 comments
Labels
bug Something isn't working

Comments

@ShooTeX
Copy link

ShooTeX commented Jan 2, 2024

Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

Tried to use GoCardless but it fails when trying to load banks. I'm pretty sure the credentials are correct. I also tried to regenerate them and it didn't work. I used GoCardless before in FireFly III.

What error did you receive?

image

https://......../gocardless/get-banks 500

{"status":"error","reason":"internal-error"}

cn @ https://......../kcab/kcab.worker.676aa69de34599d64b7b.js:130
EI.gocardless-get-banks @ https://......../kcab/kcab.worker.676aa69de34599d64b7b.js:247
aG @ https:/......../kcab/kcab.worker.676aa69de34599d64b7b.js:16
(anonymous) @ https://......../kcab/kcab.worker.676aa69de34599d64b7b.js:16

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Chrome

Operating System

Windows 11

@ShooTeX ShooTeX added the bug Something isn't working label Jan 2, 2024
@mskothari07
Copy link

From where can we get the correct cred

@ShooTeX
Copy link
Author

ShooTeX commented Jan 2, 2024

From where can we get the correct cred

I followed the docs:
https://actualbudget.org/docs/advanced/bank-sync

edit: sorry, just realized, the docs are probably outdated. It's under:
Developers > User secrets

@ShooTeX
Copy link
Author

ShooTeX commented Jan 4, 2024

Sorry about that, the issue was some misconfiguration with my DNS server.

@ShooTeX ShooTeX closed this as completed Jan 4, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants