From 285d5019204613e2566ccd42cb9f48a39d727ecc Mon Sep 17 00:00:00 2001
From: Matiss Janis Aboltins <matiss@mja.lv>
Date: Wed, 3 Apr 2024 17:30:35 +0100
Subject: [PATCH] :wrench: updated github issue template to hopefully reduce
 the amount of support

---
 .github/ISSUE_TEMPLATE/bug-report.yml | 29 +++++++++------------------
 .github/ISSUE_TEMPLATE/config.yml     |  5 ++++-
 2 files changed, 14 insertions(+), 20 deletions(-)

diff --git a/.github/ISSUE_TEMPLATE/bug-report.yml b/.github/ISSUE_TEMPLATE/bug-report.yml
index 85235450ebf..b6d881e7731 100644
--- a/.github/ISSUE_TEMPLATE/bug-report.yml
+++ b/.github/ISSUE_TEMPLATE/bug-report.yml
@@ -8,6 +8,13 @@ body:
     attributes:
       value: |
         Thanks for taking the time to fill out this bug report! Please ensure you provide as much information as possible to better assist in confirming and identifying a fix for the bug.
+  - type: markdown
+    id: intro-md
+    attributes:
+      value: |
+        **IMPORTANT:** we use Github Issues only for BUG REPORTS and FEATURE REQUESTS. If you are looking for help/support - please reach out to the [community on Discord](https://discord.gg/pRYNYr4W5A). All non-bug and non-feature-request issues will be closed.
+
+        **Bank-sync problems (SimpleFin / GoCardless)?** Reach out via the [community Discord](https://discord.gg/pRYNYr4W5A) first and open an issue only if the community deems the issue to be a legitimate bug in Actual.
   - type: checkboxes
     id: existing-issue
     attributes:
@@ -16,20 +23,10 @@ body:
       options:
         - label: 'I have searched and found no existing issue'
           required: true
+        - label: 'I will be providing steps how to reproduce the bug (in most cases this will also mean uploading a demo budget file)'
+          required: true
     validations:
       required: true
-  - type: checkboxes
-    id: bank-sync-issue
-    attributes:
-      label: 'Is this related to GoCardless, Simplefin or another bank-sync provider?'
-      description: 'Most issues with bank-sync providers are due to a lack of a custom bank-mapper (i.e. payee or other fields not coming through). In such cases you can create a custom bank mapper in [actual-server](https://github.com/actualbudget/actual-server/blob/master/src/app-gocardless/README.md) repository. Other likely issue is misconfigured server - in which case please reach out via the [community Discord](https://discord.gg/pRYNYr4W5A) to get support.'
-      options:
-        - label: 'I have checked my server logs and could not see any errors there'
-        - label: 'I will be attaching my server logs to this issue'
-        - label: 'I will be attaching my client-side (browser) logs to this issue'
-        - label: 'I understand that this issue will be automatically closed if insufficient information is provided'
-    validations:
-      required: false
   - type: textarea
     id: what-happened
     attributes:
@@ -39,13 +36,6 @@ body:
       value: 'A bug happened!'
     validations:
       required: true
-  - type: textarea
-    id: errors-received
-    attributes:
-      label: 'What error did you receive?'
-      description: 'If you received an error or a message on the screen, please provide that here.'
-    validations:
-      required: false
   - type: markdown
     id: env-info
     attributes:
@@ -59,6 +49,7 @@ body:
         - Locally via Yarn
         - Docker
         - Fly.io
+        - Pikapods
         - NAS
         - Desktop App (Electron)
         - Other
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index 150ae8082b4..738f86f6943 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -1,5 +1,8 @@
 blank_issues_enabled: false
 contact_links:
+  - name: Bank-sync issues
+    url: https://discord.gg/pRYNYr4W5A
+    about: Is bank-sync not working? Returning too much or too few information? Reach out to the community on Discord.
   - name: Support
     url: https://discord.gg/pRYNYr4W5A
-    about: Need help with something? Perhaps having issues setting up bank-sync with GoCardless or SimpleFin? Reach out to the community on Discord.
+    about: Need help with something? Having troubles setting up? Or perhaps issues using the API? Reach out to the community on Discord.