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versions 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) #1729

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arxo opened this issue Nov 14, 2024 · 9 comments
Open

versions 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) #1729

arxo opened this issue Nov 14, 2024 · 9 comments
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@arxo
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arxo commented Nov 14, 2024

Since version 7.1.0 I of Yubico Authenticator I experience reproducible hangs.
The UI freezes and I cannot enter the OTP or FIDO pin:
image

Here is the gzipped strace output for versions 7.0.0 (works fine) / 7.1.0 (hangs) / 7.1.1 (hangs) for comparison:
strace_7.0.0.txt.gz
strace_7.1.0.txt.gz
strace_7.1.1.txt.gz

YubiKey model: YubiKey 5 NFC
OS: Linux Mint 22
CPU: Ryzen 7 3700X
Mainboard: MSI B-550A Pro
GPU: NVidia GeForce GTX 1050 Ti (driver 550.120)
Desktop: Cinnamon
Display server: X11

@arxo arxo changed the title version 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) versions 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) Nov 14, 2024
@AdamVe AdamVe self-assigned this Nov 18, 2024
@AdamVe
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AdamVe commented Nov 22, 2024

Hi, thank you for providing the logs. I’ve reviewed them and noticed that the 7.1.x versions stop responding after a specific system call, but I’m unable to pinpoint the exact cause at the moment. 🙂

Could you please run the program with the following arguments to capture all the app's log messages?

./authenticator --log-level traffic --log-file authenticator.log

Additionally, I’ve looked into whether this might be a known issue within our framework, Flutter, and I found a similar case (see flutter/flutter#153560). In that case, the app freezes when a text field is activated, and it can remain unresponsive for up to 40 seconds. Could you check if you’re experiencing something similar on your end?

@arxo
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arxo commented Nov 22, 2024

@AdamVe
Is it safe to provide the traffic logging as long I just open the app and do not enter a pin (which I can't anyway because of the bug)?
I do not want to publicly expose any sensitive data.

@arxo
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arxo commented Nov 22, 2024

Btw. I can reproduce the Flutter issue you linked (flutter/flutter#153560) on my machine as well.

@AdamVe
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AdamVe commented Nov 22, 2024

Thank you for following up. I understand your concerns. Opening the app without entering your PIN or password should not reveal any sensitive information in the log. You can review the log before sharing it. It will include JSON communication, RECV and SEND hex data, and the YubiKey DeviceInfo—feel free to remove or obfuscate any sensitive details as needed.

I see that you were able to reproduce the Flutter issue. In this case, I believe we’ll need to wait for a bug fix from Flutter. Personally, I wasn’t able to reproduce the issue on my end.

@arxo
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arxo commented Nov 22, 2024

Since Flutter is likely the culprit, I think I won't bother with the log for now and wait for the upstream fix.
Btw. I tried this on three other PCs running LM 22 and they do not have the issue (all Intel CPUs with integrated graphics).

@AdamVe
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AdamVe commented Nov 22, 2024

Am I right that you see the issue on a machine with Nvidia drivers? Is there any chance you could try to run the app without the driver loaded and see if that changes anything?

@arxo
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arxo commented Nov 22, 2024

Bingo :) After booting a LM 22 live image from USB, which uses the nouveau driver instead of NVidia's, I could run 7.1.x without any hangs in the pin input fields.

@arxo arxo changed the title versions 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) versions 7.1.0 and 7.1.1 hang on Linux Mint 22 with NVidia drivers (7.0.0 is fine) Nov 22, 2024
@arxo
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arxo commented Nov 22, 2024

In the flutter bug ticket someone reproduced this with AMD graphics (and NVidia was fine, but no mention of which driver was used), so it's not necessarily just an NVidia issue.

@arxo arxo changed the title versions 7.1.0 and 7.1.1 hang on Linux Mint 22 with NVidia drivers (7.0.0 is fine) versions 7.1.0 and 7.1.1 hang on Linux Mint 22 (7.0.0 is fine) Nov 22, 2024
@AdamVe
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AdamVe commented Nov 22, 2024

I agree. Let's keep this ticket opened till we have a version without the buggy behavior. Thanks for reporting and taking your time with preparing the logs and testing :)

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