"Select an account to continue" block de flow connect

[falehenrique]

Hi guys!! We have a problem with login Torus, sometimes the user receive the message "Select an account to continue", the user click in the button, but anything happen. This problem block the user to connect in we app.

Can you help?

Here is to possible to see a problem
https://drive.google.com/file/d/1QszkUf4takfhIYOiUAcoFp74x-Rk5O43/view?usp=sharing

[tanguyenvn]

Hi,

• what SDKs are you using and which version? e.g. web3auth or torus-embed
• it only happens in mobile browser or desktop browser also included?
• is there any error console logs?
• is there any way we can reproduce this problem at our side?

[falehenrique]

Hello!!

• what SDKs are you using and which version? e.g. web3auth or torus-embed

"@toruslabs/torus-embed": "1.35.5",

• it only happens in mobile browser or desktop browser also included?

Mobile, in desktop the page close and continue to application.

• is there any error console logs?

I can't see in mobile.

• is there any way we can reproduce this problem at our side?

You try to connect in this application in your mobile, but the error happens sometimes.

tks

[tanguyenvn]

Hi, I'm trying to reproduce the error on my mobile using the site https://demo-eth.tor.us/ which is a demo app of Torus-embed. Its source code can be found at https://github.com/torusresearch/torus-embed/tree/develop/examples/vue-app/src.
I tried several times but couldn't reproduce in my iphone's safari and chrome.
Could you reproduce it using that site?
Thanks

[kyleatheretic]

Is there any more clarity on why this is happening?

Our team can't really pin down the use case of why this is happening but do believe it's not a device or browser settings issue. I say that because we've tested accounts on safari where it didn't work/frozen and later tested accounts that had worked on other devices and then worked on the device where the other accounts didn't. We reproduced this on our site as well as the demo-eth site as well.

[YZhenY]

We're looking into this and trying to reproduce it, any further logs would help

[dimalyan]

Here are the logs for this issue. Taken from Chrome on IOS

Tap the "Start Logging" button to collect future JavaScript console logs and errors from all tabs. Logs will be collected (and stored only in memory) until this page is closed or "Stop Logging" is tapped.
https://community.tonic.xyz/login
INFOversion used:  1.35.6
INFOversion used:  1.35.6
INFOhttps://app.tor.us/v1.35.6 url loaded
INFOsetupWeb3 running
LOGTorus - injected provider
ERRORMetaMask: Received invalid network parameters. Please report this bug. [object Object]
LOGError: User has not logged in yet
ERRORMetaMask: Received invalid network parameters. Please report this bug. [object Object]
INFOinitialized state
https://app.tor.us/v1.35.6/start?state=eyJpbnN0YW5jZUlkIjoiMjQ2ZWFlNjViZjMwMDYxNjNkODk1NWQwZWJjZjBiNGViM2Q5NjY2N2Y1M2FiYjVkNmFkY2E3ZjAwZDFiZTYwZCIsInZlcmlmaWVyIjoidG9ydXMtYXV0aDAtZW1haWwtcGFzc3dvcmRsZXNzIiwicmVkaXJlY3RUb09wZW5lciI6ZmFsc2UsIm9yaWdpbiI6eyJocmVmIjoiaHR0cHM6Ly9jb21tdW5pdHkudG9uaWMueHl6LyIsImhvc3RuYW1lIjoiY29tbXVuaXR5LnRvbmljLnh5eiJ9LCJ3aGl0ZUxhYmVsIjp7ImlzQWN0aXZlIjpmYWxzZX0sImxvZ2luQ29uZmlnIjp7fX0&loginProvider=email_passwordless&login_hint=Dmitriy%40heretic.fund&domain=https%3A%2F%2Fauth.openlogin.com&verifierIdField=name&skipTKey=false&mfaLevel=default&isCustomLogin=false
INFOVUE_APP_TORUS_BUILD_ENV production
ERRORTypeError: Load failed CurrencyController - Failed to request currency from cryptocompare
ERRORError: PollingBlockTracker - encountered an error while attempting to update latest block:
TypeError: Load failed
https://app.openlogin.com/start#b64Params=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&_pid=d4d47cd5f78b28bd1351a56056e218974384daebe4b1f580b33db5b14f5e86a8&_method=openlogin_login
INFO{"browser":{"name":"Chrome","version":"105.0.5195.100"},"os":{"name":"iOS","version":"15.6"},"platform":{"type":"mobile","vendor":"Apple","model":"iPhone"},"engine":{"name":"WebKit","version":"605.1.15"}} current browser info
INFOopenlogin_login d4d47cd5f78b28bd1351a56056e218974384daebe4b1f580b33db5b14f5e86a8 [object Object] method params
INFOregistering module BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU
INFOregistering module BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU
INFO[object Object] current params
INFOBCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU {} setting whitelabel
INFOmodal: setTheme {}
LOGalready redirecting, do not redirect fallback
https://auth.openlogin.com/authorize?state=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&response_type=token+id_token&client_id=BDIXq6ryHwTGwN11LFo4kwiMGY50zPip&prompt=login&redirect_uri=https%3A%2F%2Fapp.openlogin.com%2Fauth&scope=openid+profile+email&connection=email&nonce=2h59q05k8bk&verifierIdField=name&login_hint=Dmitriy%40heretic.fund&isCustomLogin=false
INFO[2022-09-15T16:08:24.784Z] INFO: {"browser":{"name":"Chrome","version":"105.0.5195.100"},"os":{"name":"iOS","version":"15.6"},"platform":{"type":"mobile","vendor":"Apple","model":"iPhone"},"engine":{"name":"WebKit","version":"605.1.15"}} current browser info
INFO[2022-09-15T16:08:24.858Z] INFO: [object Object] params
LOG[2022-09-15T16:08:25.330Z] DEBUG: connected with socket
LOG[2022-09-15T16:08:25.331Z] DEBUG: initially connected to websocket
LOG[2022-09-15T16:08:25.332Z] DEBUG: connected, mail sent: false
LOG[2022-09-15T16:08:40.343Z] DEBUG: socket disconnected
LOG[2022-09-15T16:08:40.343Z] DEBUG: socket disconnected, retrying to connect
LOG[2022-09-15T16:08:40.344Z] DEBUG: connection closed transport error
LOG[2022-09-15T16:08:41.978Z] DEBUG: connected with socket
LOG[2022-09-15T16:08:41.980Z] DEBUG: initially connected to websocket
LOG[2022-09-15T16:08:41.981Z] DEBUG: connected with socket while waiting
LOG[2022-09-15T16:08:41.985Z] DEBUG: retrying to check auth status
LOG[2022-09-15T16:08:42.158Z] DEBUG: received socket res {"ciphertext":"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","ephemPublicKey":"0470ed538ae5f98a5b8ce76850e3e27d056d396f6b75a90b745db19389f2770509e5a89840ea9adc1c7812179b58b647e9887cfce8aa7b3bf2c47f9b475dda5313","iv":"9acc37f627e2afbf729e17ec27fdd822","mac":"81f07c0d2391aedf03e0e2f8e9409c53b750e08e405cdbfc1bb26601f755bb5c"}
LOG[2022-09-15T16:08:42.178Z] DEBUG: received socket res {"ciphertext":"14f1f2382a80b9ba0ca114eb1d37ba9c195598d4f65a9f24e35c7fdf148e8335c1f3251c3438287f9a46099f492cab0dd0f69359efa97cea78bd8e172959ef50bb80c2aa01b3ba53ee82be23d08aba0d090e6183a41838f39f0ee7adc151323423d483198130c4b6931b3cda576396cdeb1ea02c521b2b0f269cb287f50b3a78c2d50c6757706869da7f3100b8795544e34698a8c78fad77f3483afbf3f0ad4741840106c367b8631ef41e637300c23d7860cb26172df17f5362cda99d00989ff330e42ba28e9c0098609805d313bf78730b12db7edf6410e9bffdfdd1c018f4b59df0ac82eb900b8be63087d824a2c609046f30b308bdc6914abc79866af2260303dad06d24f0362754861b4942bd26f054aa0affeb19e3e3f7ac75151e3ded79066df3c7d55230d7491e4b797494fe0885c3f85ea7d44fee7b7ddef493d9d80d043fd15bceeb6c41fc2ba5fc55d86723580697fdeec839390819cd835df6705d6e83ca9aff44985f04821be78a4da7f021c38eef3ef7da03f498cdc46322e17e70e3e9bba3baef04912342279981ed264ed4eb38fe4475eb56a87d7d7e938da7ddd5a1880a54499bb34b4c275192b6fd7fd3b8526de4047d87359726b80234a48fff9493c7ef47d3b8cc7bb81bf9e5b56a48c73a5dd2a18ea1fc98609d9608a93d520bfe94bb183cbc1fc7825a59ae558984b6d24858727d70edcb508d3a705052cfda6299a0b002c8368d8855671d35f7e00dd9e588dd11bfd431efcdb7552fc7338089c6801b359faa29cea0e467aa1d0a83e56fc8583872c841c34749eb85f295c9923205d8ae2a225381d50dde2265403bc4e3d9b418ada1e82bf206b749216962e8528118562a29780f9cb2f0f66bb2d34f3aa89811f416e11b0aad284a5e6151c88b75f384c12ac517aad07e4d97a9f44a131759f62b38111d319668bd9c52451bbade1ff6ff4878c74ecfafd2d9fb5f07883babf61e460972ff266c325da0cda7d193e8bc362f6f3b6ba8caaa81813c2150c1425c4d70957a1c72ff3ac605db432d85d3f16d7bd7cf7cf5941e934e5b9ea15be18fbaa67e4995b0dcbce52eb6cb15bb197a294f99b8438312b36930631fe13014684cb1e9b4251cf42ff6f04e25cfe0ed52a0915ad8e4a58c9e994ebb0cfb9cb31b5413bd57c5ebdb0e255bf7462975e53cc98f5fd9e23f60f3079a969a652b97ef5ff76b0e11497239aae411d59552d997ee829dbad9706e899c2bcb1507f7015cc53227db32aef4ed7e2fc7c995f3f240ab4f260ba2181c2196336e25ba657e9f71952976811ccbaf122882c3f891ae94d350a10af2bb74b67f375713978f1676febc65e6e591b015cd163d0c6d5669f6267f20b032b04a88e89227d6ea44f4aca72419341dd76963a91681c5460563ef641ea4e6418503a7985c2649f3b4800a44f2fafa24d1702021c2f1a73d21dc722433a5c899163ea73ee5dadcdeba130c87fc6415d1bbfbbccb2df16d546466e278379fc5dd57bd4bde5fdcbf4bc0a867ff3290b8759f3347b283c5664eadb58c042edaeac65942b317745a2864f7b2b8a308a83f484f393eea52df2284f12ac2a1e900366696eec9ee3ba063a4b1dba7cd5410a953070e","ephemPublicKey":"0470ed538ae5f98a5b8ce76850e3e27d056d396f6b75a90b745db19389f2770509e5a89840ea9adc1c7812179b58b647e9887cfce8aa7b3bf2c47f9b475dda5313","iv":"9acc37f627e2afbf729e17ec27fdd822","mac":"81f07c0d2391aedf03e0e2f8e9409c53b750e08e405cdbfc1bb26601f755bb5c"}
LOG[2022-09-15T16:08:42.230Z] DEBUG: socket disconnected
LOG[2022-09-15T16:08:42.232Z] DEBUG: connection closed forced close
https://auth.openlogin.com/verify?token=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczovL3RvcnVzLmF1LmF1dGgwLmNvbS8iLCJuYW1lIjoiRG1pdHJpeUBoZXJldGljLmZ1bmQiLCJlbWFpbCI6IkRtaXRyaXlAaGVyZXRpYy5mdW5kIiwiYXVkIjoiQkRJWHE2cnlId1RHd04xMUxGbzRrd2lNR1k1MHpQaXAiLCJzY29wZSI6Im9wZW5pZCBwcm9maWxlIGVtYWlsIiwiaWF0IjoxNjYzMjU4MTA1LCJlYXQiOjE2NjMyNTg0MDUsImV4cCI6MTY2MzI1ODQwNX0.qQMPd-CK705DNhWMVTboKsjFJPXJTgDc_iSmvILK0sh77quFeBW5eor81q29qBkq6bMiibGULgvpVVRLwGQG8A&state=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&scope=openid+profile+email&tempPubKey=049f1c875d317fbd7922b5b2b8e5672438ead773ecb6fadf7502f4db00d911bdbb70dd490f01218f49e88bc438d164abf86f94c5311bf3e283d8bd3d92bf87a2ff
INFO[2022-09-15T16:08:41.262Z] INFO: {"browser":{"name":"Chrome","version":"105.0.5195.100"},"os":{"name":"iOS","version":"15.6"},"platform":{"type":"mobile","vendor":"Apple","model":"iPhone"},"engine":{"name":"WebKit","version":"605.1.15"}} current browser info
https://app.openlogin.com/auth#state=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&id_token=eyJhbGciOiJFUzI1NiIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJodHRwczovL3RvcnVzLmF1LmF1dGgwLmNvbS8iLCJhdWQiOiJCRElYcTZyeUh3VEd3TjExTEZvNGt3aU1HWTUwelBpcCIsIm5hbWUiOiJEbWl0cml5QGhlcmV0aWMuZnVuZCIsImVtYWlsIjoiRG1pdHJpeUBoZXJldGljLmZ1bmQiLCJzY29wZSI6Im9wZW5pZCBwcm9maWxlIGVtYWlsIiwiaWF0IjoxNjYzMjU4MTIxLCJlYXQiOjE2NjMyNTg0MjEsImV4cCI6MTY2MzI1ODQyMX0.4QN9LHxYhKPdMQWlEkuzAGzcPx1T7esOjz6Z1dNCzbwcXAmIvyCHPA-3yqE8S2i6Yva-_x7SwT7nBirib_Vz9g
INFO{"browser":{"name":"Chrome","version":"105.0.5195.100"},"os":{"name":"iOS","version":"15.6"},"platform":{"type":"mobile","vendor":"Apple","model":"iPhone"},"engine":{"name":"WebKit","version":"605.1.15"}} current browser info
INFOcurrent server time offset 0
INFOregistering module BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU
INFOBCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU {} setting whitelabel
INFOmodal: setTheme {}
LOGtime taken 2618 @auth
INFOregistering module BCY9aYsh8iGshQuzNjBbONYE-tKD0JM389l87IiMOVeOU1TBmRaZphKOyphkUpo41fuSMnO6QRlloxCV-3nt8dU
LOGsession nonce 028d974d11ee83979e822a46142ae597e7764a26d5736c331753f7c635e9959d41 https://app.tor.us/v1.35.6/end
LOGtime taken 205.9999999999991 @user_registeration
INFOclient time offset 0
LOGtime taken 114 @check_if_tkey_exist
INFOcleaning up OAuth token for jwt
INFOfinishing tkey reconstruction
INFOprivKeys are available
LOGtime taken 1157 @tkey_login
INFOwallet key is being sent
LOGsession nonce 028d974d11ee83979e822a46142ae597e7764a26d5736c331753f7c635e9959d41 https://app.tor.us/v1.35.6/end

[dimalyan]

Hi @YZhenY and @tainguyentt any updates on this issue?

[dimalyan]

Hello @YZhenY and @tainguyentt, Our team is still facing this issue. We will have to move away from using Torus unless this is resolved. Any updates on this? Outside of this issue we really love the product and would love to continue using it. please advise!

[tanguyenvn]

Hello @YZhenY and @tainguyentt, Our team is still facing this issue. We will have to move away from using Torus unless this is resolved. Any updates on this? Outside of this issue we really love the product and would love to continue using it. please advise!

Hi, sorry for the lateness, we're looking into the issue

[tanguyenvn]

Hi @dimalyan @kyleatheretic @falehenrique I can reproduce the issue now.
I need to use Chrome browser + Email passwordless login and the screen is frozen at "select an account to continue".
Before I used Safari browser so couldn't not reproduce it.
I'll dive deep into the issue and update you soon.
Again, sorry for the lateness

[tanguyenvn]

We have deployed the fix for Torus Wallet to production. Could you help to check if the issue is resolved? @dimalyan @falehenrique

[tanguyenvn]

We have deployed the fix for Torus Wallet to production. Could you help to check if the issue is resolved? @dimalyan @falehenrique