diff --git a/apps/docs/src/common/pages/patterns/address-outside-uk.tsx b/apps/docs/src/common/pages/patterns/address-outside-uk.tsx index 1dfd80c4..41403344 100644 --- a/apps/docs/src/common/pages/patterns/address-outside-uk.tsx +++ b/apps/docs/src/common/pages/patterns/address-outside-uk.tsx @@ -30,9 +30,9 @@ const Page: FC = ({ location }) => (

Ask for an address in different ways depending on what the user needs to do. They might need to enter an address:

The country index has specific information about addresses in certain countries.

diff --git a/apps/docs/src/common/pages/patterns/address-outside-uk/country-list.tsx b/apps/docs/src/common/pages/patterns/address-outside-uk/country-list.tsx index dfc34b90..f506d38f 100644 --- a/apps/docs/src/common/pages/patterns/address-outside-uk/country-list.tsx +++ b/apps/docs/src/common/pages/patterns/address-outside-uk/country-list.tsx @@ -30,21 +30,59 @@ const Page: FC = ({ location }) => ( {title} +

The address needs of some territories may be different from the FCDO country list or delivery company data.

+

A

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B

+

Bermuda

+

A British overseas territory.

+

Bermuda has postal codes, which are encouraged to be used.

+

Some delivery companies do not accept addresses in Bermuda with postal codes.

+

Bonaire, Sint Eustatius and Saba

+

Part of the Netherlands in the FCDO country list.

+

Some delivery companies use a different country code for the Netherlands and each of:

+
    +
  • Bonaire
  • +
  • Sint Eustatius
  • +
  • Saba
  • +

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C

+

Canary Islands

+

Part of Spain in the FCDO country list.

+

Some delivery companies use a different country code for Spain and the Canary Islands.

+

Commonwealth of the Northern Mariana Isalnds

+

Part of the United States of America in the FCDO country list.

+

Also known as: Northern Mariana Islands

+

Some delivery companies use a different country code for the USA and the Northern Mariana Islands

+

Zip code range: 96950 to 96952

+

Cook Islands

+

Part of New Zealand in the FCDO country list.

+

The Cook Islands do not use postal codes, but New Zealand does.

+

Curacao

+

Part of the Netherlands in the FCDO country list.

+

Some delivery copmanies use a different country code for the Netherlands and Curacao.

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D

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E

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F

+

Faroe Islands

+

Part of Denmark in the FCDO country list.

+

Faroe Islands postal codes start 'FO', followed by 3 digits. This is a different format to Denmark postal codes.

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G

+

Greenland

+

Part of Denmark in the FCDO country list.

+

Greenland postal codes start 'GL-39', followed by 2 digits. This is consistent with Denmark postal codes.

+

Guam

+

Part of the United States in the FCDO country list.

+

Some delivery companies use a different country code for the United States and Guam.

+

Zip code range: 96910 to 96932

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H

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@@ -53,30 +91,65 @@ const Page: FC = ({ location }) => (

J

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K

+

Kosovo

+

In the FCDO country list.

+

Some delivery companies use a different country code from the one in the FCDO country list.

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L

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M

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N

+

Niue

+

Part of New Zealand in the FCDO country list.

+

Niue has one postal code for the whole island, 9974. This is consistent with the New Zealand postal code format.

+

Some delivery companies do not recogonise the Niue postal code.

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O

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P

+

Puerto Rico

+

Part of the United States in the FCDO country list.

+

Some deilvery companies use a different country code for the United States and Puerto Rico

+

Zip code range: 00600 to 00799 and 0900 to 00999.

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Q

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R

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S

+

Saint Barthélemy

+

Part of France in the FCDO country list.

+

Some delivery companies use a different country code for France and Saint Barthélemy.

+

Saint Pierre and Miquelon

+

Part of France in the FCDO country list.

+

Some delivery companies do not use a separate country code.

+

Saint Martin

+

Part of France in the FCDO country list.

+

It is the northern part of an island, where the southern part is Sint Maarten.

+

Some delivery companies use the same country code for both Sint Maarten and Saint Martin. They may also only use one of Sint Maarten or Saint Martin.

+

Saint Martin has one postal code: 97150.

+

Sint Maarten

+

Part of the Netherlands in the FCDO country list.

+

It is the southern part of an island, where the northern part is Saint Martin.

+

Some delivery companies use the same country code for both Sint Maarten and Saint Martin. They may also only use one of Sint Maarten or Saint Martin.

+

Saint Kitts and Nevis

+

In the FCDO country list.

+

This country is two islands. Some delivery companies may use a country code for Saint Kitts, and another for Saint Nevis.

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T

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U

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V

+

Virgin islands of the United States

+

Part of the United States in the FCDO country list.

+

Some delivery companies may use a different country code for the Unites States and the Virgin Islands of the United States.

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W

+

Wallis and Futuna

+

Part of France in the FCDO country list.

+

Some delivery companies may use a different country code for France and Wallis and Futuna.

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X

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diff --git a/apps/docs/src/common/pages/patterns/address-outside-uk/delivery-address.tsx b/apps/docs/src/common/pages/patterns/address-outside-uk/delivery-address.tsx index c152f88f..50c5cc54 100644 --- a/apps/docs/src/common/pages/patterns/address-outside-uk/delivery-address.tsx +++ b/apps/docs/src/common/pages/patterns/address-outside-uk/delivery-address.tsx @@ -32,7 +32,8 @@ const Page: FC = ({ location }) => (

Ask users to provide reliable addresses to delivery something valuable.

When to use this pattern

-

This pattern is for services where the user has a barrier to completing the service if the address is incorrect. For example, not being able to receive an important document.

+

This pattern is for services where the user will receive a delivery some something valuable to this address.

+

This pattern is more complicated for the user to complete, and should only be used if a wrong address has a significant negative impact on the user.

Consider if a process to correct the address after the user has entered it would resolve this barrier.

How it works

@@ -113,6 +114,7 @@ const Page: FC = ({ location }) => (

Enter address manually

diff --git a/apps/docs/src/common/pages/patterns/address-outside-uk/record-given-address.tsx b/apps/docs/src/common/pages/patterns/address-outside-uk/record-given-address.tsx index 7150656c..e0e1f737 100644 --- a/apps/docs/src/common/pages/patterns/address-outside-uk/record-given-address.tsx +++ b/apps/docs/src/common/pages/patterns/address-outside-uk/record-given-address.tsx @@ -32,17 +32,17 @@ const Page: FC = ({ location }) => (

Ask users to enter an address that they have been given.

When to use this pattern

-

This pattern is for internal services where:

-
    -
  • there is a need to record an address that is not verified
  • -
  • staff are given addresses to record
  • -
+

This pattern is for internal services where staff are given addresses to record.

How it works

-

Check whether there is a need to record the data in a structured format. For example, the address may be recorded in a database that requires a particular format.

+

Check whether there is a need to record the data in a structured format. For example:

+
    +
  • the address may be recorded in a database that requires a particular format
  • +
  • another part of the service may require another user to read the address
  • +
-

Structured address lines

+

Structured address

This structured format can be used to send letters with GOV.UK Notify. This is the maximum number of address lines GOV.UK Notify accepts.

@@ -52,7 +52,7 @@ const Page: FC = ({ location }) => (
- Their home address + What is their home address? }> = ({ location }) => (

Not structured

-

If there is no need for structured information, users find it easier to record address in an unstructured format:

+

If there is no need for structured information, consider recording the address in an unstructured format: