From 8ea679abf70fd5970cba3972d5c7c72b39dd370a Mon Sep 17 00:00:00 2001 From: Sarah Lombardi <39190312+Sarah-Lombardi@users.noreply.github.com> Date: Tue, 1 Oct 2024 13:29:12 +0100 Subject: [PATCH] Update voice-and-tone.tsx Fixing grammar and typos --- .../common/pages/content-style-guide/voice-and-tone.tsx | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/apps/docs/src/common/pages/content-style-guide/voice-and-tone.tsx b/apps/docs/src/common/pages/content-style-guide/voice-and-tone.tsx index 0734ccfd..65cf0f16 100644 --- a/apps/docs/src/common/pages/content-style-guide/voice-and-tone.tsx +++ b/apps/docs/src/common/pages/content-style-guide/voice-and-tone.tsx @@ -30,7 +30,7 @@ const Page: FC = ({ location }) => (

It should be consistent across all our products and services. It is who we are and how we demonstrate our values of courage, compassion, respect and collaboration.

Here are some examples showing what we mean.

Human

-

A 'human' voice is empathetic, personal, and natural. It use words that the audience understands. Varying your sentence length and structure will help to make your content seem less rigid and monotonous. If you reuse templated text, make sure all the content is relevant to the user.

+

A 'human' voice is empathetic, personal, and natural. It uses words that the audience understands. Varying your sentence length and structure will help to make your content seem less rigid and monotonous. If you reuse templated text, make sure all the content is relevant to the user.

For example: 'You can work and study, and come and go as many times as you want before the permit expires.' rather than 'It allows employment, education and unlimited entry/exit.'

Empowering

Using an 'empowering' voice means focussing on what someone can do, rather than what they cannot do or what will be done to them. It provides options, next steps and support. Speak to the reader, use ‘you’ as much as you can, and write in the active voice.

@@ -46,10 +46,10 @@ const Page: FC = ({ location }) => (

Tone

Tone can change depending on the audience or channel. Like in conversation, this is about being responsive to the person and the context.

Whatever tone we take, it should reflect our voice and values.

-

Here are some examples:

+

For example:

Help improve this guidance