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Submission of rating is disabled in IOS. #1

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deligence opened this issue May 1, 2019 · 12 comments
Closed

Submission of rating is disabled in IOS. #1

deligence opened this issue May 1, 2019 · 12 comments
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bug Something isn't working

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@deligence
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Describe the bug
In IOS, submit button is disabled.

Screenshots
IMG_0173

Smartphone
Iphone 7+ IOS (11.3.1)

@Skyost Skyost self-assigned this May 1, 2019
@Skyost Skyost added the bug Something isn't working label May 1, 2019
@Skyost
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Skyost commented May 1, 2019

Is your app published on the App Store ? Do you have entered correct info in your Info.plist ?

@deligence
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deligence commented May 3, 2019

Yes the app is published on the App store.

<key>LSApplicationQueriesSchemes</key>
<array>
    <string>itms</string>
</array>

I have also added the above line in the info.plist

@Skyost
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Skyost commented May 3, 2019

Are you running your app in release mode ? Because :

  1. When building in XCode, you will see what the OP shows in the screenshot
  2. When building from a CI solution for release, you will not see anything
  3. When running from TestFlight, you will not see anything
  4. When running from the AppStore, only users who purchased (free or paid) your app will see it up to three times a year
  5. When running from the AppStore, users who obtain your app via Connect promo codes will not see it
  6. Users who disable In-App Ratings & Reviews under iTunes & App Stores in the Settings app will never see these prompts under any condition

(Source)

@Skyost Skyost closed this as completed May 21, 2019
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Skyost commented May 21, 2019

Closed as the author doesn't seem to respond anymore.

@Xoshbin
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Xoshbin commented Jun 2, 2019

Is there any solution? I'm having the same issue on iPhone 6S in debug mode and release mode too.

@Skyost
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Skyost commented Jun 2, 2019

@Xoshbin Does it happen even when you download your app from the App Store ?

@Skyost Skyost reopened this Jun 2, 2019
@Xoshbin
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Xoshbin commented Jun 2, 2019

I didn't try that yet. But on Android studio running on both profile mode and release mode, the submit button is disabled.

@Skyost
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Skyost commented Jun 3, 2019

And is your app published on the app store ? But anyway, I think it only works with apps downloaded from the store (according to this message on SO).

@Xoshbin
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Xoshbin commented Jun 16, 2019

@Skyost After downloading the app from app store it works well without issues.

@Skyost
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Skyost commented Jun 16, 2019

Fine then ! 😃

@dungnc
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dungnc commented Jun 11, 2021

Are you running your app in release mode ? Because :

  1. When building in XCode, you will see what the OP shows in the screenshot
  2. When building from a CI solution for release, you will not see anything
  3. When running from TestFlight, you will not see anything
  4. When running from the AppStore, only users who purchased (free or paid) your app will see it up to three times a year
  5. When running from the AppStore, users who obtain your app via Connect promo codes will not see it
  6. Users who disable In-App Ratings & Reviews under iTunes & App Stores in the Settings app will never see these prompts under any condition

(Source)

Will the rate app dialog open when I download on TestFlight?
If not, will the dialog show when I downlaod app on AppStore?

@Skyost
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Skyost commented Jun 11, 2021

@dungnc

Will the rate app dialog open when I download on TestFlight?

I really don't know as I'm not using TestFlight.

If not, will the dialog show when I downlaod app on AppStore?

Yep !

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