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Some of the Products not Showing on App Store Version on Template 7 #4187

Closed
8 of 11 tasks
rocxteady opened this issue Aug 15, 2024 · 4 comments
Closed
8 of 11 tasks

Some of the Products not Showing on App Store Version on Template 7 #4187

rocxteady opened this issue Aug 15, 2024 · 4 comments
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@rocxteady
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Describe the bug
I am using Template 7 for multi tier packages. On debug and on the TestFlight is working fine but I have just released my app and I can't see some of the products in each tier**

  1. Environment

    1. Platform: iOS
    2. SDK version: 5.2.3
    3. StoreKit version:
      • [] StoreKit 1
      • StoreKit 2 (enabled with usesStoreKit2IfAvailable(true))
    4. OS version: 18.0 Beta 6
    5. Xcode version: 15.3
    6. Device and/or simulator:
      • Device
      • Simulator
    7. Environment:
      • Sandbox
      • TestFlight
      • Production
    8. How widespread is the issue. Percentage of devices affected. I only have 1 device to test at the moment.
  2. Debug logs that reproduce the issue. Complete logs with Purchases.logLevel = .verbose will help us debug this issue.

  3. Steps to reproduce, with a description of expected vs. actual behavior
    My app's link is: https://apps.apple.com/app/pressreader-wordpress-reader/id6544802387
    You can see the paywall after the first launch or in the Settings.

  4. Other information (e.g. stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, etc.)

  5. Additional context
    Add any other context about the problem here.

Each tier has its own weekly, monthly and yearly products but I get this:
IMG_1681
IMG_1680
IMG_1679

@rocxteady rocxteady added the bug label Aug 15, 2024
@RCGitBot
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👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

@rocxteady
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After waiting couple of minutes, it is resolved. I think there might be some kind of delay between Apple and RevenueCat. It looks fine.

@nyeu
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nyeu commented Aug 19, 2024

Hi @rocxteady,

Should we close the ticket then if it's working? At least it doesn't seem the same kind of issue.

@rocxteady
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I guess so. Maybe you would want to investigate why there is delay after releasing the app but I almost immediately downloaded the app after it had been released. I don't think it's worth it. :) @nyeu

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